New season ticket cards

[wilks_bfc]

No chance the club would use recorded delivery,
They prefer to leave things late, leave a number of fans in the lurch and do things right in the middle of the summer holidays.
It’s an absolute sh-it show of a club when it comes to things like this - embarrassing how amateurish they are

Actually why reissuing them every 2 years is a bonkers decision. Maybe one for the Clarets Trust to raise

[dougcollins]

I don’t agree with how late they’ve left it to post the tickets out, but how would recorded delivery have helped?

Special Delivery is guaranteed (and registered) next day delivery, Recorded isn't worth much more than the paper it's printed on.

[Murger]

At least with recorded you know where it is. If it’s lost, a new 1 can be reissued in time, instead of having to constantly chase them. It’s an amateur way of delivery. Even a basic Amazon delivery has tracking.

[ClaretTony]

I wear glasses and mine haven't arrived. Though I have my contact lenses in today so maybe that's why

I’ve just had to start wearing glasses but mine arrived the day before I got the specs

[Shaun1983]

I’ve just had to start wearing glasses but mine arrived the day before I got the specs

That rules that theory out then

[Big Vinny K]

I don’t agree with how late they’ve left it to post the tickets out, but how would recorded delivery have helped?

Is it not guaranteed next day ?

[wilks_bfc]

I wear glasses and mine haven't arrived. Though I have my contact lenses in today so maybe that's why

Do you live 500yrds away from me?

Maybe you’ll need to move in the next week

[Shaun1983]

Do you live 500yrds away from me?

Maybe you’ll need to move in the next week

Cheers, will try that

[Murger]

Mine and my lads have just landed.

[wilks_bfc]

From our group of 5, mines the only one that hasn’t arrived yet.

[bfcjg]

Mine has just arrived ! Last of my group, Hooe everyone else's arrives.

[Rodleydave]

wahey 4 out of 4 arrived.

[jedi_master]

Mine has still not come, my Dad's did last week.

Getting a bit worried because I won't be here to claim it Thursday or Friday and was going to the game straight from work Friday too. If it doesn't come tomorrow or Wednesday I will be a bit stuck...

[Murger]

Mine has still not come, my Dad's did last week.

Getting a bit worried because I won't be here to claim it Thursday or Friday and was going to the game straight from work Friday too. If it doesn't come tomorrow or Wednesday I will be a bit stuck...

It really needs bringing up as to how these are delivered.

[wilks_bfc]

It really needs bringing up as to how these are delivered.

I’ve raised it with the Clarets Trust via Twitter (sorry, X)

[jedi_master]

Mine has still not come, my Dad's did last week.

Getting a bit worried because I won't be here to claim it Thursday or Friday and was going to the game straight from work Friday too. If it doesn't come tomorrow or Wednesday I will be a bit stuck...

And just like that, the postman came again today (bit weird) - and it has arrived.

Phew.

[anchorsholmeclaret]

Anyone else still not received theirs?

[NorthIsCool]

I still haven't had mine delivered yet - despite living only a 5 minute walk from the ticket office.

[wilks_bfc]

Postie has just been and it’s arrived

[claret3561]

Well you wait all week for a season ticket,then 2 turn up at once. Two envelopes arrived this morning with a card in each one for the same seat

[Claretmisterg]

Anyone else still not received theirs?

Mine hasn’t arrived yet

[Cheshireclaret]

Mine and my lad’s arrived today, together. Sorry to wreck this thread with a tale of sensibility from the Club

[Burnley1989]

Well you wait all week for a season ticket,then 2 turn up at once. Two envelopes arrived this morning with a card in each one for the same seat

and neither will work I'm dreading Friday, I feel like I'm turning up with a fake passport and I'll not get entry, I just know something will go wrong

[Shaun1983]

All of mine have arrived.

[Pheonixknight]

I've got 2 for the same seat as well...but different issue dates...very weird.

[yosserhughes]

Well my three have not arrived yet, had an Email from the Club last week saying they were in the post.

[Nori1958]

It really needs bringing up as to how these are delivered.

It's the package where you give the post office a batch of post to be delivered within a certain timeframe. As long as they are delivered by a certain date it's up to the post office when they deliver them...lots of companies use the service

[775claret]

Mine hasn't arrived but my son's has (same address and same direct debit).

[Bosscat]

Just had a message from the last of our group who was waiting to receive, and all tickets now safe in everyones wallets

[CaptainKirk]

Remember when people kept saying “season doesn’t start for 3 weeks, relax”.
I am now down to 3 days - when should I start to worry!

[Burnleyareback2]

Remember when people kept saying “season doesn’t start for 3 weeks, relax”.
I am now down to 3 days - when should I start to worry!

Wednesday- that’s the day I’ve decided to worry about it. No sign of mine yet either.

[Rileybobs]

Remember when people kept saying “season doesn’t start for 3 weeks, relax”.
I am now down to 3 days - when should I start to worry!

There’s not really anything to worry about is there because the worst case scenario involve you having to pop into the ticket office before the game for a replacement match day ticket.

[Simps]

Still no season ticket for me - the one for the child of the previous owner came last week, but no joy with me!

[ksrclaret]

There’s not really anything to worry about is there because the worst case scenario involve you having to pop into the ticket office before the game for a replacement match day ticket.

I hope not. Mine still hasn’t arrived and I can only get to the ground around 20 mins before kick off if I’m lucky on Friday. I’ll likely be queueing into kick off judging by what it’s usually like.

[Rileybobs]

I hope not. Mine still hasn’t arrived and I can only get to the ground around 20 mins before kick off if I’m lucky on Friday. I’ll likely be queueing into kick off judging by what it’s usually like.

Perhaps if you call the ticket office explaining the situation (if it doesn’t arrive beforehand) they will send you a digital ticket by email.

[Nori1958]

I hope not. Mine still hasn’t arrived and I can only get to the ground around 20 mins before kick off if I’m lucky on Friday. I’ll likely be queueing into kick off judging by what it’s usually like.

Ring them, they'll issue via email....they've already said all this

[ksrclaret]

Perhaps if you call the ticket office explaining the situation (if it doesn’t arrive beforehand) they will send you a digital ticket by email.

Cheers, I’ll give that a go.

[Rileybobs]

Cheers, I’ll give that a go.

Good luck getting through!!

[ksrclaret]

Ring them, they'll issue via email....they've already said all this

Well I’m only just getting my head around what to do now the ticket doesn’t seem like it will arrive on time. Ridiculous of me to assume it would be sorted before the first game, I know…

[NCClaret]

I can confirm that if you ring the ticket office and explain as I did that my grandson's season ticket hasn't arrived they will send a ticket for the City match via e-mail. Got through to them quickly too.

[ŽižkovClaret]

Still no sign in windy Zizkov, however it seems the phone app will get a QR code sent through before KO which will do the job

[Claretmisterg]

Mine finally arrived this morning. Colours look more like City than Burnley. Ominous.

[Spijed]

Well I’m only just getting my head around what to do now the ticket doesn’t seem like it will arrive on time. Ridiculous of me to assume it would be sorted before the first game, I know…

You'd have thought it wouldn't have been too difficult to post all the cards a week or so earlier.

[NorthIsCool]

Just this minute dropped through my letterbox - phew

[Quickenthetempo]

Just read a tweet of someone going down the sorting office in Burnley and getting their STs from them direct.

[CaptainKirk]

There’s not really anything to worry about is there because the worst case scenario involve you having to pop into the ticket office before the game for a replacement match day ticket.

Seriously????
Have you seen the queues for that place before a game?

[Claretmisterg]

Just took the old sturdy claret and blue card out of the wallet and replaced it with the new flimsy City colours card. Guess the cards are thinner to save plastic but would have saved more by not replacing for a couple more years. Looked like loads of mileage still left on old one and it’s been used for virtually every home game since it was issued.

[wilks_bfc]

I feel exactly the same. There’s no need for them to be replaced

It’s not as though they are being constantly being inserted into machines to be scanned so that the card is being worn out.

[Rick_Muller]

kind of OT but also related. Has anyone got any issues with TeamCard since the new ST cards have been sent - I cant login to it anymore (hadn't tried for about 2 years though) but my 2 kids ST can log into theirs

[wilks_bfc]

kind of OT but also related. Has anyone got any issues with TeamCard since the new ST cards have been sent - I cant login to it anymore (hadn't tried for about 2 years though) but my 2 kids ST can log into theirs

Are you using the app or the website? The app doesn’t work for me but the website does

https://myteamcard.co.uk/index.php/burnley/myteamcard