I think that’s a very fair assessment John. I’m still trying to get over that they make you pour your own water in to bene’s.jdrobbo wrote: ↑Wed Dec 20, 2023 9:49 pmSo….
A few months on, where are we on this? The club have made significant announcements, promised change etc… so what are your thoughts…
We played Everton on Saturday 16th December, and my observations from the Longside Upper at 5:10pm (20 minutes BEFORE) kick off….
Very courteous and professional staff
Quick and easy contactless payment system (buy still long processing times)
Very low stocked racks (hardly any crisps, sweets, chocolates etc)
No milk (at all) at two out of three booths that I visited. People complaining about it not being acceptable. Cups only about 70% filled
Self service booths an absolute mess with spills, sugar and milk sachets in big piles. No bin liners or way of disposing unless you carry along the concourse to a bin away from the booths
Queues very reasonable, BUT I sense this is due to people just not bothering any more
Genuinely feel the club have said they’ve listened, but that’s no more than an acknowledgment. I see minimal change.
The self-service areas are a right mess. I’d add that the bar areas look worse than ever too, almost like they’re running them down.
I suspect you’re right though that people are just no longer going or buying.
Is there a FAB meeting soon? Would love to know the clubs view.