No one could of predicted that we was going to go into lockdown the ticket office would shut and suspend sales before the deadline ended . And it should not matter how you pay are what day you renew as long as it was before the deadline. Which was cut short due to lockdown, which isn’t the sth fault...

Yes communication has been very poor. I always pay upfront and could not renew due to ticket office closing and suspending sales. I should not be penalised because don’t pay by direct debit. The club should still honour your seats until they know when fans are allowed back in stadiums. Are at least ...

Been today and we had to choose 3 new seats, which on the ground plan said vacant and paid our deposits.
Our arguments were a waste of breath and our loyalty counted for nothing. Why they have already upset 132 and wanted to upset more is beyond belief.

This is the email we received today from BFC.. Due to the ground improvements the affected supports that had paid for their seat for the upcoming season had priority to relocate. They had the choice to sit in a seat that had not been paid for otherwise known as a phase 2 seat or a completely vacant ...

Received email and letter saying we was being relocated due to ground improvements . Called in the ticket office Liverpool game to inquire , was told our seats have gone. We was in block 4 , block 5 and 6 are having the improvements

Our seats have been resold vey poor BFC .
Off to the ticket office

I think it starts at 10 am

We received at letter on the 14 May 21 saying we was being relocated due to the ground improvements and offered a sweetener with free Liverpool tickets. It didn’t state that someone’s taking our seats in block 4 JHL . We only found this out when we called in the ticket office on the night of the Liv...

A couple which were taken from the Club website (don't know if they're still on there) - I chose not to renew in the Early Bird period for 20/21 due to the uncertainty surrounding the season. Can I still retain my seat for the 21/22 campaign and purchase a season ticket now? We want to reassure you...

So what options of seats have you been offered? [/quot Weve been offered 3 seats in block 3 JHL where they all stand up. The seats we had for many years we’re really good seats at the end of the row not far from the back. It seems we’re being penalised for paying up front . and not being able to re...

We normally renew every early bird but was unable to do so due to the ticket office closing and sales suspended in March 2020 and just been offered the option to renew now

Happy to take this up for you. How many seats did/do you have? How did you learn that your seats aren't available and what alternative did you get offered? If it was email, any chance you could let me see it on here, obviously firstly removing any personal details. We had 3 seats on row P block 4 J...

Me and my family have had our seats since day dot in block 4 JHL We normally renew every early bird paying the full amount but due to the ticket office closure was unable to do so and unaware of online purchase has we only received a email saying sales were being suspended. We have been put in the p...