Season Ticket Question

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Sheedyclaret
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Re: Season Ticket Question

Post by Sheedyclaret » Sat May 08, 2021 11:57 am

No direct debit payments either for phase 2 payments have to be in full..

beddie
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Re: Season Ticket Question

Post by beddie » Sat May 08, 2021 12:56 pm

Can someone offer help please. I've managed to log into the main BFC site and click into "family & friends. In that list it does show my two other family members as registerd in that list, however, below that is an alert in a bright yellow box which states.

"Currently you have not been listed in any friends and family members list".

Any idea what that means. Thanks.

Grumps
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Re: Season Ticket Question

Post by Grumps » Sat May 08, 2021 1:03 pm

beddie wrote:
Sat May 08, 2021 12:56 pm
Can someone offer help please. I've managed to log into the main BFC site and click into "family & friends. In that list it does show my two other family members as registerd in that list, however, below that is an alert in a bright yellow box which states.

"Currently you have not been listed in any friends and family members list".

Any idea what that means. Thanks.
Nobody has you in their friends and family

Loyalclaret
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Re: Season Ticket Question

Post by Loyalclaret » Sat May 08, 2021 1:05 pm

Does it think you are trying to add/update another person when you are just on the page

beddie
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Re: Season Ticket Question

Post by beddie » Sat May 08, 2021 1:16 pm

Thanks Grumps and Loyalclaret. I'm obviously not getting this. By the club putting that alert up what benefit is it to the club if I were to be on more than one F&F. ?

Rileybobs
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Re: Season Ticket Question

Post by Rileybobs » Sat May 08, 2021 1:18 pm

beddie wrote:
Sat May 08, 2021 1:16 pm
Thanks Grumps and Loyalclaret. I'm obviously not getting this. By the club putting that alert up what benefit is it to the club if I were to be on more than one F&F. ?
I think it’s alerting you that whilst you have friends and family members linked to your account, you have not been linked by your friends and family to their account.

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Re: Season Ticket Question

Post by beddie » Sat May 08, 2021 1:26 pm

Rileybobs wrote:
Sat May 08, 2021 1:18 pm
I think it’s alerting you that whilst you have friends and family members linked to your account, you have not been linked by your friends and family to their account.
Thank you Rileybobs.

So if my two othe F&Fs set up an account each adding me and the other person what does this achieve?
Because it shows an alert I'm interpreting that to mean somethings wrong. We understand what it means but we just don't know why. I'm obviously confused Rileybobs but grateful for your help.

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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 1:28 pm

Sheedyclaret wrote:
Sat May 08, 2021 11:57 am
No direct debit payments either for phase 2 payments have to be in full..
Where have you got this info from?

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Re: Season Ticket Question

Post by Rileybobs » Sat May 08, 2021 1:30 pm

beddie wrote:
Sat May 08, 2021 1:26 pm
Thank you Rileybobs.

So if my two othe F&Fs set up an account each adding me and the other person what does this achieve?
Because it shows an alert I'm interpreting that to mean somethings wrong. We understand what it means but we just don't know why. I'm obviously confused Rileybobs but grateful for your help.
Not sure to be honest. I’m guessing that because everyone had to relink F&F members, the club are just alerting people who haven’t been linked. I may be wrong. What it achieves is it enables other people to place orders on your behalf, whether or not that’s of any use to you I don’t know.

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Re: Season Ticket Question

Post by Grumps » Sat May 08, 2021 1:32 pm

beddie wrote:
Sat May 08, 2021 1:26 pm
Thank you Rileybobs.

So if my two othe F&Fs set up an account each adding me and the other person what does this achieve?
Because it shows an alert I'm interpreting that to mean somethings wrong. We understand what it means but we just don't know why. I'm obviously confused Rileybobs but grateful for your help.
Get someone to add you as a friend and family... Then you wouldn't see the message and confusion over

beddie
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Re: Season Ticket Question

Post by beddie » Sat May 08, 2021 1:35 pm

Grumps wrote:
Sat May 08, 2021 1:32 pm
Get someone to add you as a friend and family... Then you wouldn't see the message and confusion over
:D :D :D :D :D

Oh and thanks to you too Rileybobs.

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Re: Season Ticket Question

Post by PaintYorkClaretnBlue » Sat May 08, 2021 2:16 pm

dsr wrote:
Fri May 07, 2021 11:43 pm
If they only have 10,000 season tickets but 14,000 season ticket renewals, I think it would be fairer to allow each season ticket holder to attend 10/14ths of the matches rather than let the 10,000 go to every game and the 4,000 be shut out completely. Perhaps more pertinently, it would be better business as well, because if the 4,000 are shut out for another season there is every chance they will never be back.
But there are only 10,000 season ticket holders, with 4,000 on a reserve list incase anymore become available.

If only 8,000 seats are available then they will be filled by those who are already season ticket holders, not the reservists.

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Re: Season Ticket Question

Post by Sheedyclaret » Sat May 08, 2021 2:27 pm

Leisure wrote:
Sat May 08, 2021 1:28 pm
Where have you got this info from?
Thr club via email
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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 2:35 pm

Sheedyclaret wrote:
Sat May 08, 2021 2:27 pm
Thr club via email
Did it come from the SLO or the Ticket Office?

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Re: Season Ticket Question

Post by Sheedyclaret » Sat May 08, 2021 2:57 pm

Leisure wrote:
Sat May 08, 2021 2:35 pm
Did it come from the SLO or the Ticket Office?
Ticket office this morning

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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 2:59 pm

Sheedyclaret wrote:
Sat May 08, 2021 2:57 pm
Ticket office this morning
Cheers. Wonder why this info wasn't included in the info released by the club yesterday?

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Re: Season Ticket Question

Post by Darthlaw » Sat May 08, 2021 3:52 pm

Having had time to think about this the best position to be in is phase 2.

Lets look at it this way, The club does not know currently what potential capacity restrictions are in place for next season. They know Cricket Field is not usable currently under Covid guidelines, which means a total capacity of 18k for the ground. They have 10k first option fans (current season ticket holders), approx 4k second option (phase 2) and unknown number of 'new' buyers waiting.

To satisfy everyone (phase one and two) the club needs to be able to fill 80% of the available stands. Added to this, any restriction above 45% of capacity (assuming no away fans) will mean the phase one will need to go to ballot until restrictions are eased. Fans have also been warned that potentially they will not have choice of seats, as spacing is made for social distancing.

So, phase one fans currently have their money with the club, no guaranteed seat or idea where they may be sat(yet) and the unknown pricing strategy for any ballot structure in future (will you pay the same for a successful ballot v Man City as you would Watford?). The key figure is the government open up 55% of the ground or 10k fans. They do however have first shout but if there is a situation where games are missed, they're into the refund / onaccount hijinks.

Phase 2 get to chuck £10 down and see how the land lies before committing fully. The magic figure is 80% of the ground and if that happens you pretty much know you have your seat. Between 55%-80% you will be in a ballot for a ticket. Also, if this isn't opened up until later in the season, you know you won't have to pay the full amount and have the refund/onaccount shenanigans.

Is there likely to be a relaxation of the capacity restriction? You'd think so. It's all just a waiting game now.

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Re: Season Ticket Question

Post by Sheedyclaret » Sat May 08, 2021 3:54 pm

Leisure wrote:
Sat May 08, 2021 2:59 pm
Cheers. Wonder why this info wasn't included in the info released by the club yesterday?
Not sure but quite disappointed by this as i fall in to phase 2

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Re: Season Ticket Question

Post by Targetman » Sat May 08, 2021 4:18 pm

agreenwood wrote:
Fri May 07, 2021 10:46 pm
It could potentially be very complex for those in Phase 1.

There’s a chance the Govt won’t allow the club to house all 10k season ticket holders and the attendance will be determined by a ballot. I presume they’d have to weight the ballot in some way to avoid some poor sod being on a roll of bad luck and missing out week after week, but would they also need to partially refund those ST holders for games they miss out on?

Could get really messy.

The FA stated around 10 days ago that during talks between themselves, UEFA and the UK Government, that the Government had stated that they were very hopeful that a capacaity crowd would be allowed at Wembley for the EURO final in July.

Why there is so much doom and gloom and negative statements on here I will never understand.

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Re: Season Ticket Question

Post by dsr » Sat May 08, 2021 4:36 pm

PaintYorkClaretnBlue wrote:
Sat May 08, 2021 2:16 pm
But there are only 10,000 season ticket holders, with 4,000 on a reserve list incase anymore become available.

If only 8,000 seats are available then they will be filled by those who are already season ticket holders, not the reservists.
And then it comes back to the old question. Are the people who renewed by DD, who by the nature of it are always first to renew albeit normally last to pay, really of so much more value to the club than the people who normally renew in a lump sum, and by definition normally renew after the DD people but pay sooner?

If they have 14,000 renewals, the current position (in the event of shortage of space) is to tell the 10,000 DD applicants that they get in for all the matches and the other 4,000 pay-up-fronters can clear off. I am questioning whether that is sound business policy.

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Re: Season Ticket Question

Post by dsr » Sat May 08, 2021 4:38 pm

Darthlaw wrote:
Sat May 08, 2021 3:52 pm
Phase 2 get to chuck £10 down and see how the land lies before committing fully. The magic figure is 80% of the ground and if that happens you pretty much know you have your seat. Between 55%-80% you will be in a ballot for a ticket. Also, if this isn't opened up until later in the season, you know you won't have to pay the full amount and have the refund/onaccount shenanigans.

Is there likely to be a relaxation of the capacity restriction? You'd think so. It's all just a waiting game now.
I've got 4 matches to refund from 2019-20, so has my mother. So I suspect have many others. We do not escape the refund shenanigans.

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Re: Season Ticket Question

Post by Darthlaw » Sat May 08, 2021 4:39 pm

Targetman wrote:
Sat May 08, 2021 4:18 pm
The FA stated around 10 days ago that during talks between themselves, UEFA and the UK Government, that the Government had stated that they were very hopeful that a capacaity crowd would be allowed at Wembley for the EURO final in July.

Why there is so much doom and gloom and negative statements on here I will never understand.
In fairness, most were expecting travel to be relaxed and finished up with two countries on the list which won't even let holidaymakers in.

It's understandable there will be concern, really.

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Re: Season Ticket Question

Post by Darthlaw » Sat May 08, 2021 4:40 pm

dsr wrote:
Sat May 08, 2021 4:38 pm
I've got 4 matches to refund from 2019-20, so has my mother. So I suspect have many others. We do not escape the refund shenanigans.
Did you e-mail the club, to get it moved from your teamcard to onaccount, when I suggested a while back?

We got ours transferred to our onaccount ready for refund once they've taken the £10 deposit.

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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 4:53 pm

dsr wrote:
Sat May 08, 2021 4:36 pm
And then it comes back to the old question. Are the people who renewed by DD, who by the nature of it are always first to renew albeit normally last to pay, really of so much more value to the club than the people who normally renew in a lump sum, and by definition normally renew after the DD people but pay sooner?

If they have 14,000 renewals, the current position (in the event of shortage of space) is to tell the 10,000 DD applicants that they get in for all the matches and the other 4,000 pay-up-fronters can clear off. I am questioning whether that is sound bsiness policy.
Maybe I'm misunderstanding you, as I'm having difficulty following this. How are the DD people the 1st to renew? Their payments only start in April but the pay up-fronters pay before 31st March? Also, 10,000 DD applicants and 4,000 pay-up-fronters??
Last edited by Leisure on Sat May 08, 2021 5:00 pm, edited 1 time in total.

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Re: Season Ticket Question

Post by Whitgord » Sat May 08, 2021 4:58 pm

Just out of interest, is there any published figure as to how many people pay up front versus by DD? Always wondered how popular the DD scheme is.

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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 5:02 pm

Whitgord wrote:
Sat May 08, 2021 4:58 pm
Just out of interest, is there any published figure as to how many people pay up front versus by DD? Always wondered how popular the DD scheme is.
No, it's one of many secret/confidential pieces of info never released by the club. A bit like away allocations and how many tickets we've sold! ;)
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Re: Season Ticket Question

Post by PaintYorkClaretnBlue » Sat May 08, 2021 5:18 pm

dsr wrote:
Sat May 08, 2021 4:36 pm
And then it comes back to the old question. Are the people who renewed by DD, who by the nature of it are always first to renew albeit normally last to pay, really of so much more value to the club than the people who normally renew in a lump sum, and by definition normally renew after the DD people but pay sooner?

If they have 14,000 renewals, the current position (in the event of shortage of space) is to tell the 10,000 DD applicants that they get in for all the matches and the other 4,000 pay-up-fronters can clear off. I am questioning whether that is sound business policy.
If you paid up front and left the money with the club then you are in phase one, if you didn’t pay or took the money out then you’re not. You can’t say “well I was gonna pay up front and leave it with the club”, the fact is if you are not in phase one you haven’t paid or you took your money back, in which case surely the ones who fully committed early get first shout?

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Re: Season Ticket Question

Post by dsr » Sat May 08, 2021 5:28 pm

PaintYorkClaretnBlue wrote:
Sat May 08, 2021 5:18 pm
If you paid up front and left the money with the club then you are in phase one, if you didn’t pay or took the money out then you’re not. You can’t say “well I was gonna pay up front and leave it with the club”, the fact is if you are not in phase one you haven’t paid or you took your money back, in which case surely the ones who fully committed early get first shout?
Like I said, it's an argument that can be put forward. All I'm saying is that the 10,000 are not better people or better supporters or generally more deserving of getting a seat; what happened is that by an accident of timing, with the coronavirus supension coming in the middle of the early bird period, the 10,000 had paid and the 4,000 hadn't. The club is fully entitled to tell the 4,000 to sling their hook and come back when there are more seats available, and like I said, I do have an alternative for what to do on matchday. But I don't think it is good commercial policy because sooner or later they will want the 4,000 to come back.

Hopefully it will all be moot as we should be back to full houses by August anyway.

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Re: Season Ticket Question

Post by Darthlaw » Sat May 08, 2021 5:29 pm

PaintYorkClaretnBlue wrote:
Sat May 08, 2021 5:18 pm
If you paid up front and left the money with the club then you are in phase one, if you didn’t pay or took the money out then you’re not. You can’t say “well I was gonna pay up front and leave it with the club”, the fact is if you are not in phase one you haven’t paid or you took your money back, in which case surely the ones who fully committed early get first shout?
Folk had the option to pay after the deadline anyway so there shouldn't be anyone who is saying 'I was gonna pay up front and leave it with the club'. I fully understand those who would have preferred to have had the option 'pay by X date, or you will be second in line for any tickets' but the previous ownership masterminded that clusterf... so it's not fair to blame the new ownership.

As it stands, its actually not too dissimilar a situation to last season. Phase 1 folk have paid, although they don't know what they're getting, phase 2 are being allowed to wait without the financial outlay to see what they are getting for their money (currently, of course). Better yet, Phase 2 will still get their seat (when the time comes) and can continue to keep the money in their coffers. As I've said before, if you look at it realistically Phase 2 are in the better position here.

I don't have an issue with people wanting to pay for something they're not sure what they're going to get but receiving an advantage for it, so no problem by me.

I also can't see the government restricting capacity to anything more than 40%, so realistically we'll all be fine come the first matchday of next season.
Last edited by Darthlaw on Sat May 08, 2021 5:32 pm, edited 1 time in total.

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Re: Season Ticket Question

Post by dsr » Sat May 08, 2021 5:30 pm

Leisure wrote:
Sat May 08, 2021 4:53 pm
Maybe I'm misunderstanding you, as I'm having difficulty following this. How are the DD people the 1st to renew? Their payments only start in April but the pay up-fronters pay before 31st March? Also, 10,000 DD applicants and 4,000 pay-up-fronters??
DD people have de facto renewed as soon as the ticket window opens and they haven't cancelled. That's why their money was withdrawn by DD in April 2020, because they had renewed by default, while my money which would have been paid in March was not taken, because I hadn't renewed.

The 10,000 and 4,000 are estimates based on the numbers coming from various sources. A week or two back I would have guessed at 9,000 and 6,000. There or thereabouts anyway. Do we ever get exact figures, or better approximations?

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Re: Season Ticket Question

Post by PaintYorkClaretnBlue » Sat May 08, 2021 5:32 pm

dsr wrote:
Sat May 08, 2021 5:28 pm
Like I said, it's an argument that can be put forward. All I'm saying is that the 10,000 are not better people or better supporters or generally more deserving of getting a seat; what happened is that by an accident of timing, with the coronavirus supension coming in the middle of the early bird period, the 10,000 had paid and the 4,000 hadn't. The club is fully entitled to tell the 4,000 to sling their hook and come back when there are more seats available, and like I said, I do have an alternative for what to do on matchday. But I don't think it is good commercial policy because sooner or later they will want the 4,000 to come back.

Hopefully it will all be moot as we should be back to full houses by August anyway.
I’m not saying that anyone is the better fan, just that those who have already committed to a seat should be in front of those who haven’t.
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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 5:39 pm

Sheedyclaret wrote:
Sat May 08, 2021 3:54 pm
Not sure but quite disappointed by this as i fall in to phase 2
The good news is that you've been given incorrect info. This is the latest situation -

the Club is aware of a desire to offer payment over time options for future season ticket sales but at this period in time we cannot confirm if it will be offered, but we do appreciate the reasons for the requests and of course we do want to maximise the season ticket sales and retentions.

********

At least that sounds fairly positive. They obviously can't give any details until they know just when Phase 2 will go on sale. That will then determine just how many months paytments they can get in before 31st Marech, 2022.
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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 5:44 pm

Darthlaw wrote:
Sat May 08, 2021 5:29 pm
Folk had the option to pay after the deadline anyway
Did they! How?

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Re: Season Ticket Question

Post by Awayfromburnley » Sat May 08, 2021 5:49 pm

I simply can't afford a season ticket if DD isn't an option.

Surely I am not alone in this?

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Re: Season Ticket Question

Post by Loyalclaret » Sat May 08, 2021 8:04 pm

Absolutely sure you won't be the only one, hopefully the club have a solution or can be persuaded to see sense if they don't.

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Re: Season Ticket Question

Post by Elizabeth » Sat May 08, 2021 8:09 pm

PaintYorkClaretnBlue wrote:
Sat May 08, 2021 5:32 pm
I’m not saying that anyone is the better fan, just that those who have already committed to a seat should be in front of those who haven’t.
Yes absolutely it’s not about who is the better fan.
Some reward should be given to those who kept their money in the club. In my opinion this is the time to put them in front of others.
I’m chuffed for the price freeze in Phase 2 for those fans who couldn’t or wouldn’t commit financial during these difficult times because there was no live football to watch or no money for them to pay.
The club have looked after them after fans representation so I don’t think many would grumble if they were not put first in this matter. They’ve been looked after.
I’m anticipating that the club know the importance of maximising season tickets and will look at some kind of instalment arrangement
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Re: Season Ticket Question

Post by PaintYorkClaretnBlue » Sat May 08, 2021 8:11 pm

Elizabeth wrote:
Sat May 08, 2021 8:09 pm
Yes absolutely it’s not about who is the better fan.
Some reward should be given to those who kept their money in the club. In my opinion this is the time to put them in front of others.
I’m chuffed for the price freeze in Phase 2 for those fans who couldn’t or wouldn’t commit financial during these difficult times because there was no live football to watch or no money for them to pay.
The club have looked after them after fans representation so I don’t think many would grumble if they were not put first in this matter. They’ve been looked after.
I’m anticipating that the club know the importance of maximising season tickets and will look at some kind of instalment arrangement
Totally agree
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Re: Season Ticket Question

Post by agreenwood » Sat May 08, 2021 10:53 pm

Targetman wrote:
Sat May 08, 2021 4:18 pm
The FA stated around 10 days ago that during talks between themselves, UEFA and the UK Government, that the Government had stated that they were very hopeful that a capacaity crowd would be allowed at Wembley for the EURO final in July.

Why there is so much doom and gloom and negative statements on here I will never understand.
When football was stopped in March 2020, people thought we might be back within 6 weeks. Then they thought we’d be back in September. I last stepped foot in Turf Moor 15 months ago.

Im hopeful we’ll be back in large numbers this August/September, but if I’ve learnt anything over the last year, it’s that nobody really has any idea.

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Re: Season Ticket Question

Post by dsr » Sat May 08, 2021 11:18 pm

Elizabeth wrote:
Sat May 08, 2021 8:09 pm
Yes absolutely it’s not about who is the better fan.
Some reward should be given to those who kept their money in the club. In my opinion this is the time to put them in front of others.
I’m chuffed for the price freeze in Phase 2 for those fans who couldn’t or wouldn’t commit financial during these difficult times because there was no live football to watch or no money for them to pay.
The club have looked after them after fans representation so I don’t think many would grumble if they were not put first in this matter. They’ve been looked after.
I’m anticipating that the club know the importance of maximising season tickets and will look at some kind of instalment arrangement
And I'm quite sure you felt the same way in previous years. Some people put their money into the club in 2019-20 by paying up front in March 2019, while others delayed by paying direct debit. The people who put money up front didn't get any benefit, and I'm sure you objected then.

Besides, it doesn't address the commercial objection to potentially telling a third of the supporters that they aren't wanted at all.

Leisure
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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 11:21 pm

dsr wrote:
Sat May 08, 2021 11:18 pm
And I'm quite sure you felt the same way in previous years. Some people put their money into the club in 2019-20 by paying up front in March 2019, while others delayed by paying direct debit. The people who put money up front didn't get any benefit, and I'm sure you objected then.

Besides, it doesn't address the commercial objection to potentially telling a third of the supporters that they aren't wanted at all.
I must have missed this. How/where are the club telling 1/3 of the supporters that they aren't wanted at all?

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Re: Season Ticket Question

Post by dsr » Sat May 08, 2021 11:27 pm

Leisure wrote:
Sat May 08, 2021 11:21 pm
I must have missed this. How/where are the club telling 1/3 of the supporters that they aren't wanted at all?
The club is saying that if there aren't enough seats next year, the people who pay by direct debit can come in to every game and the people who pay in full at the end of the early bird period (but obviously couldn't last year) can't come in at all. I reckon it would make more commercial sense to allow all supporters to see 2/3 of the matches rather than cut out 1/3 of the supporters entirely.

Even if the delay is only till September, and that's when the club appeals to its "second tier" season ticket holders to stump up, they might find they have lost quite a lot of support.

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Re: Season Ticket Question

Post by Rileybobs » Sat May 08, 2021 11:36 pm

dsr wrote:
Sat May 08, 2021 11:27 pm
The club is saying that if there aren't enough seats next year, the people who pay by direct debit can come in to every game and the people who pay in full at the end of the early bird period (but obviously couldn't last year) can't come in at all. I reckon it would make more commercial sense to allow all supporters to see 2/3 of the matches rather than cut out 1/3 of the supporters entirely.

Even if the delay is only till September, and that's when the club appeals to its "second tier" season ticket holders to stump up, they might find they have lost quite a lot of support.
That’s not true. The people who paid for a season ticket in full are in the same category as the people who paid by direct debit.

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Re: Season Ticket Question

Post by Leisure » Sat May 08, 2021 11:40 pm

dsr wrote:
Sat May 08, 2021 11:27 pm
The club is saying that if there aren't enough seats next year, the people who pay by direct debit can come in to every game and the people who pay in full at the end of the early bird period (but obviously couldn't last year) can't come in at all. I reckon it would make more commercial sense to allow all supporters to see 2/3 of the matches rather than cut out 1/3 of the supporters entirely.

Even if the delay is only till September, and that's when the club appeals to its "second tier" season ticket holders to stump up, they might find they have lost quite a lot of support.
Don't think that they are saying that at all. At the minute we have 10,000 'live' season ticket holders, some paid up front and some by direct debit but that doesn't really matter. They all left their money in the club. The club are now waiting to see what the Govt. say about crowd capacity before they commence Phase 2 renewals. That's not saying that they don't want those 4000 to renew!

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Re: Season Ticket Question

Post by dsr » Sat May 08, 2021 11:42 pm

Rileybobs wrote:
Sat May 08, 2021 11:36 pm
That’s not true. The people who paid for a season ticket in full are in the same category as the people who paid by direct debit.
No. There is a difference between "the people who pay in full at the end of the early bird period" and "the people who pay in full".

Anyway, that still doesn't answer the question. Is it sound policy by the club to tell the people who normally pay in full in the early bird period, and last year didn't get the chance, that their support is surplus to requirements because we haven't room? Wouldn't it be better to try and keep everyone on board ready for when they do have seats available?

I'm not complaining on my own account. Like I said, there are other things I can do, and after a year off the desire to watch live Burnley FC isn't what it was. But if people who have year on year purchased season tickets, are told that having missed one year, they now have to miss a second - would that not be likely to make them decide to miss all future seasons as well?
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Re: Season Ticket Question

Post by Rileybobs » Sat May 08, 2021 11:50 pm

dsr wrote:
Sat May 08, 2021 11:42 pm
No. There is a difference between "the people who pay in full at the end of the early bird period" and "the people who pay in full".

Anyway, that still doesn't answer the question. Is it sound policy by the club to tell the people who normally pay in full in the early bird period, and last year didn't get the chance, that their support is surplus to requirements because we haven't room? Wouldn't it be better to try and keep everyone on board ready for when they do have seats available?

I'm not complaining on my own account. Like I said, there are other things I can do, and after a year off the desire to watch live Burnley FC isn't what it was. But if people who have year on year purchased season tickets, are told that having missed one year, they now have to miss a second - would that not be likely to make them decide to miss all future seasons as well?
The club are in a difficult position. Supporters who left their money with the club are having to go with the flow because they have already paid to watch a full season of football. If some games are at a reduced capacity, although there’s nothing to suggest that will be the case, then there’s nothing that anyone can do about it, so these fans will have to accept it. But for supporters who are only now renewing their season tickets, the club is understandably being cautious about taking large sums of money off people in case of reduced attendances.

This has nothing to do with the club not wanting these people to attend the games, and you know this is the case. It’s also not a case of the club thinking that supporters who have already paid in full are better fans, or more important. Again, you know this is the case.

Hopefully we have a full house as planned in August. Creating hypotheticals is doing nothing but causing a bigger divide between supporters.
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Re: Season Ticket Question

Post by whiffa » Sun May 09, 2021 5:03 pm

Rileybobs wrote:
Sat May 08, 2021 11:50 pm
But for supporters who are only now renewing their season tickets, the club is understandably being cautious about taking large sums of money off people in case of reduced attendances.
The point you're missing Riley is that some people wanted to renew their season tickets in the first place - but with the unannounced early closure of the early bird period they were unable to do so.

The easiest and fairest way to accommodate everyone would be to let season ticket sales reopen as normal - then people who didn't get chance to renew through no fault of their own can do so if they still wish.

Then close the sale period before allocating any future tickets or seats for specific games dependant on government guidelines. That way it's fair for everyone? As you've repeatedly said yourself in this thread... I myself don't understand what's hard to grasp?

It eliminates any supporters having an advantage for future games over others who simply did not have the opportunity to renew when they normally would have! If people are willing to give the club their money - the same way as other fans were, why can't they?

The fairest way for everyone, is that everyone is included? I think fans would be far more understanding if the government limits capacity and they're not allowed to attend - and are as a result given a credit/refund - than not even being given the opportunity.

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Re: Season Ticket Question

Post by Rileybobs » Sun May 09, 2021 5:13 pm

whiffa wrote:
Sun May 09, 2021 5:03 pm
The point you're missing Riley is that some people wanted to renew their season tickets in the first place - but with the unannounced early closure of the early bird period they were unable to do so.

The easiest and fairest way to accommodate everyone would be to let season ticket sales reopen as normal - then people who didn't get chance to renew through no fault of their own can do so if they still wish.

Then close the sale period before allocating any future tickets or seats for specific games dependant on government guidelines. That way it's fair for everyone? As you've repeatedly said yourself in this thread... I myself don't understand what's hard to grasp?

It eliminates any supporters having an advantage for future games over others who simply did not have the opportunity to renew when they normally would have! If people are willing to give the club their money - the same way as other fans were, why can't they?

The fairest way for everyone, is that everyone is included? I think fans would be far more understanding if the government limits capacity and they're not allowed to attend - and are as a result given a credit/refund - than not even being given the opportunity.
I’m not missing that point, I’m questioning the validity of it. The early bird period was actually extended, not closed early. I appreciate that it was eventually closed without warning but I don’t understand why anybody who was tentative about renewing would then have committed to doing so when the situation became more clear that fans would not be attending for at least the majority of the season.

Ticket sales, as far as I’m aware are reopening as normal. The club are just asking for a small deposit rather than the full amount as the situation regarding fan attendance is still uncertain. This, I believe is an attempt to avoid a situation like last time where mass refunds had to be paid.

Nobody has said, to my knowledge, that these fans won’t have an opportunity to attend games in the event of reduced attendances. I would have thought that only putting a small deposit down would be favourable to the same people who had reservations about renewing last time round.

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Re: Season Ticket Question

Post by whiffa » Sun May 09, 2021 5:24 pm

Rileybobs wrote:
Sun May 09, 2021 5:13 pm
I don’t understand why anybody who was tentative about renewing would then have committed to doing so when the situation became more clear that fans would not be attending for at least the majority of the season.
You're making an assumption there on people's own personal financial situations - the fact that it closed early, is all that matters. "Bob" might have not got paid until the day after it closed unexpectedly and might have been waiting on that money to make his renewal? Should he be punished because it closed early before he got the chance?

For example, If kick off for a game was at 3pm, but they closed the turnstyles to the match at 2pm with no notice - when my train only arrived at 2:15pm - is that fair that anyone on an earlier train could see the game but I couldn't?
Nobody has said, to my knowledge, that these fans won’t have an opportunity to attend games in the event of reduced attendances. I would have thought that only putting a small deposit down would be favourable to the same people who had reservations about renewing last time round.
People have stated earlier in the post that they couldn't enter the Liverpool ballot for exactly this reason - that alone already is limiting their opportunites and we've not even got into issues surrounding next season yet! Everyone who wants to be, should be included. It's that simple.

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Re: Season Ticket Question

Post by Rileybobs » Sun May 09, 2021 5:29 pm

whiffa wrote:
Sun May 09, 2021 5:24 pm
You're making an assumption there on people's own personal financial situations - the fact that it closed early, is all that matters. "Bob" might have not got paid until the day after it closed unexpectedly and might have been waiting on that money to make his renewal? Should he be punished because it closed early before he got the chance?

For example, If kick off for a game was at 3pm, but they closed the turnstyles to the match at 2pm with no notice - when my train only arrived at 2:15pm - is that fair that anyone on an earlier train could see the game but I couldn't?



People have stated earlier in the post that they couldn't enter the Liverpool ballot for exactly this reason - that alone already is limiting their opportunites and we've not even got into issues surrounding next season yet! Everyone who wants to be, should be included. It's that simple.
It didn’t close early though did it. That’s my point. The early bird period was actually extended, not shortened.

The Liverpool ballot was only open to people who have purchased a season ticket for this season. I would say that it is perfectly fair that these people have access to the ballot before the people who didn’t renew. In fact I’d go as far as saying it would be unfair to the season ticket holders to miss out on a ticket to someone who didn’t renew.

Next season of course is a totally different matter.

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Re: Season Ticket Question

Post by Grumps » Sun May 09, 2021 5:43 pm

Season ticket prices.. Frozen
Phase 2 guaranteed their seat, barring government intervention, and only need to pay a very small deposit.
Direct debit option hasn't been ruled out

It's not that bad really is it?

Thank god we got beat by Bournemouth, imagine this board should we have got to Wembley with only 5,000 tickets available

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