Trying to contact Andrew Haworth

[Rodleydave]

Alas the Paul Weller book that he received from Amazon had a torn cover so would like him to contact me if he is a UTC member.
beehive thomas at aol dot com

[Rodleydave]

posted on FB and twitter... a very elusive fellow...

[Goddy]

Without giving too much away, is he in the Northants area?

If so, I can get a message to him......

[CnBtruntru]

UK?

[Fretters]

Just seen that this Andrew Haworth fella has left a 1 star review on Dave's Amazon listing of the Weller book because the cover was torn. He's saying the packaging was fine so it must have been torn during packing. What he doesn't seem to realise is he's bought it via Amazon Prime, so Amazon themselves packed it, the utter melt.

I wish people realised how damaging 1 star product reviews are on Amazon, especially poorly thought out ones. They can kill your listing and Amazon are never interested in getting rid of them.

[Burnley1989]

If I’m unhappy about something I will complain to that person, restaurant etc, I will always give people a chance to sort any issues, before taking it further, I’d only ever leave a bad review if I was ignored as mistakes are easily made and easily resolved.

Some people just love a moan

[Grumps]

Just seen that this Andrew Haworth fella has left a 1 star review on Dave's Amazon listing of the Weller book because the cover was torn. He's saying the packaging was fine so it must have been torn during packing. What he doesn't seem to realise is he's bought it via Amazon Prime, so Amazon themselves packed it, the utter melt.

I wish people realised how damaging 1 star product reviews are on Amazon, especially poorly thought out ones. They can kill your listing and Amazon are never interested in getting rid of them.

I don't think amazon pack everything themselves

[Bordeauxclaret]

People should only use review sections for positive reviews. Everyone knows that.
Perfect system then.

[elwaclaret]

Sadly just one of the frustrations of on line selling. I once had a negative review because the D-clip in a button badge had moved and was the wrong angle to affix to a jacket. The only thing I could do was reply that by turning it with the thumb you can readjust the pin in the casing...

It was true, helpful and hopefully made them feel an idiot.

[Rileybobs]

Just seen that this Andrew Haworth fella has left a 1 star review on Dave's Amazon listing of the Weller book because the cover was torn. He's saying the packaging was fine so it must have been torn during packing. What he doesn't seem to realise is he's bought it via Amazon Prime, so Amazon themselves packed it, the utter melt.

I wish people realised how damaging 1 star product reviews are on Amazon, especially poorly thought out ones. They can kill your listing and Amazon are never interested in getting rid of them.

Where would you expect the person to leave a review if not with the retailer?

Seems like Dave is doing his utmost to track down the buyer and replace the book in which case you would hope that the buyer edits his review.

[Murger]

Some people just complain in the hope they get a freebie.

[claretonthecoast1882]

Where would you expect the person to leave a review if not with the retailer?

Seems like Dave is doing his utmost to track down the buyer and replace the book in which case you would hope that the buyer edits his review.

If he hasn't contacted the retailer first and tried to get the issue solved and gone straight in for negative feedback it is a bit poor. If he has contacted amazon and been ignored then he has gone lightly but the fact he doesn't mention this in his review seems a bit smacked arse.

[Grumps]

Some people just complain in the hope they get a freebie.

Some people leave good reviews because they have been paid or received some benefit. I've been offered certain things, more often at hotels, if I would leave a good review.

[Fretters]

I don't think amazon pack everything themselves

It depends how the booked were shipped. They would usually be shipped in bulk in a large box to Amazon who then pack them into their branded packaging.

[Grumps]

It depends how the booked were shipped. They would usually be shipped in bulk in a large box to Amazon who then pack them into their branded packaging.

I think if the item says fulfilled by amazon they pack it, otherwise it can come direct from the seller, I've had both, but amazon will only deal with complaints at the first stage with items they have fulfilled, others, you have to try and resolve the issue with the seller in the first instance

[Billy Balfour]

Regarding Amazon reviews. If a product is of poor quality, I'll say so in a review if I can be arsed. If the product is damaged during the packing process or in transit, I get in touch with Amazon, regardless of who fulfilled the order. They always sort it out.

[Fretters]

Regarding Amazon reviews. If a product is of poor quality, I'll say so in a review if I can be arsed. If the product is damaged during the packing process or in transit, I get in touch with Amazon, regardless of who fulfilled the order. They always sort it out.

Exactly. Andrew Haworth has also left the wrong type of review. He should be leaving a seller review*, not a product review. His complaint is nothing to do with the quality of Dave's writing.

*Amazon would then remove this in any case as it's fulfilled by them, not Dave. They'd then send a replacement to the customer.