Liverpool game - Claiming tickets and ground entry

This Forum is the main messageboard to discuss all things Claret and Blue and beyond
jrgbfc
Posts: 8406
Joined: Mon Jul 11, 2016 10:30 pm
Been Liked: 2088 times
Has Liked: 335 times

Re: Liverpool game - ticketing preparation

Post by jrgbfc » Sat May 08, 2021 10:34 am

martin_p wrote:
Sat May 08, 2021 10:09 am
What isn’t clear with the F&F option is if it’s all or nothing. I.e. is it possible some in the group will get tickets and others not or will all get tickets or none get tickets?
The way I read it is you'll be either successful or unsuccessful as a whole group. But who knows :lol:

Spijed
Posts: 17109
Joined: Mon Jan 18, 2016 12:33 pm
Been Liked: 2891 times
Has Liked: 1293 times

Re: Liverpool game - ticketing preparation

Post by Spijed » Sat May 08, 2021 10:39 am

They simply can't split up family groups for safety reasons, so if everyone in group has applied it will have to be all or nothing.

strayclaret
Posts: 712
Joined: Thu Jan 21, 2016 5:30 pm
Been Liked: 76 times
Has Liked: 90 times

Re: Liverpool game - ticketing preparation

Post by strayclaret » Sat May 08, 2021 10:40 am

487259D1-1181-458D-BA8A-89A9B3C9C88D.png
487259D1-1181-458D-BA8A-89A9B3C9C88D.png (110.15 KiB) Viewed 3677 times
Right who’s my 73 friends 😁😁. I don’t have more than 4. Perhaps the other 69 are Scousers. I think I’ve lost the plot 🤓

Sean Dyche's Watch
Posts: 827
Joined: Thu Dec 29, 2016 12:49 pm
Been Liked: 233 times

Re: Liverpool game - ticketing preparation

Post by Sean Dyche's Watch » Sat May 08, 2021 10:44 am

Just a thought.... do you have to give authorisation be added to someone else's friends and family list?

I'm wondering if that's why some people are struggling to enter the ballot - someone else has entered them as part of their application?

As far as I am aware, you only need to know someone's surname, clarets number and post code to add them to your friends and family list.

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 10:45 am

strayclaret wrote:
Sat May 08, 2021 10:40 am
487259D1-1181-458D-BA8A-89A9B3C9C88D.png
Right who’s my 73 friends 😁😁. I don’t have more than 4. Perhaps the other 69 are Scousers. I think I’ve lost the plot 🤓
You're lucky, it said I'd got 78! ;)

bobinho
Posts: 9229
Joined: Fri Jan 22, 2016 7:48 pm
Been Liked: 4061 times
Has Liked: 6528 times
Location: Burnley

Re: Liverpool game - ticketing preparation

Post by bobinho » Sat May 08, 2021 10:49 am

yes... cheers targetman... i meant i was spectacularly wrong. ;)

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 10:50 am

Sean Dyche's Watch wrote:
Sat May 08, 2021 10:44 am
Just a thought.... do you have to give authorisation be added to someone else's friends and family list?

I'm wondering if that's why some people are struggling to enter the ballot - someone else has entered them as part of their application?

As far as I am aware, you only need to know someone's surname, clarets number and post code to add them to your friends and family list.
Under the system now you can both add someone to your F and F and add yourself to theirs but you need to know the details as above. I really don't see a problem with that, as why would anyone give those details to someone else if they didn't want that person to add them!

strayclaret
Posts: 712
Joined: Thu Jan 21, 2016 5:30 pm
Been Liked: 76 times
Has Liked: 90 times

Re: Liverpool game - ticketing preparation

Post by strayclaret » Sat May 08, 2021 10:52 am

strayclaret wrote:
Sat May 08, 2021 10:40 am
487259D1-1181-458D-BA8A-89A9B3C9C88D.png
Right who’s my 73 friends 😁😁. I don’t have more than 4. Perhaps the other 69 are Scousers. I think I’ve lost the plot 🤓
Assuming I win the other 73 will be on sale at £100 each.
Please let me have your details and I’ll start a waiting list 😉
This user liked this post: Leisure

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 10:53 am

Spijed wrote:
Sat May 08, 2021 10:39 am
They simply can't split up family groups for safety reasons, so if everyone in group has applied it will have to be all or nothing.
But those in your F and F don't need to actually be your family.

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 10:53 am

jrgbfc wrote:
Sat May 08, 2021 10:34 am
The way I read it is you'll be either successful or unsuccessful as a whole group. But who knows :lol:
That's correct.

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 11:00 am

bobinho wrote:
Sat May 08, 2021 10:10 am
As i suspected.... spectacularly wrong. :roll: :lol:
I'm not surprised by that Bob!
This user liked this post: bobinho

Local cricketer
Posts: 2347
Joined: Mon May 13, 2019 5:46 pm
Been Liked: 412 times
Has Liked: 87 times

Re: Liverpool game - ticketing preparation

Post by Local cricketer » Sat May 08, 2021 11:05 am

I tell you what Leisure when all this is finished il be nominating you for a New Years Honour

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 11:10 am

Local cricketer wrote:
Sat May 08, 2021 11:05 am
I tell you what Leisure when all this is finished il be nominating you for a New Years Honour
A crate of real ale instead, please! ;)

jedi_master
Posts: 7084
Joined: Thu Jan 21, 2016 8:33 pm
Been Liked: 3568 times
Has Liked: 1016 times
Location: Chesterfield

Re: Liverpool game - ticketing preparation

Post by jedi_master » Sat May 08, 2021 11:15 am

My only hope is that all of those people that have lots of people on their F and F list (and vice versa) only get ONE entry themselves, and are not ballotted repeatedly by being lucky enough to be on lots of different peoples F and F lists who have also done an application and so on, and so on...!!!!

It should be one entry only per Clarets Number, regardless of who’s list you are on.
This user liked this post: Whitgord

Rileybobs
Posts: 16624
Joined: Fri Jan 22, 2016 4:37 pm
Been Liked: 6858 times
Has Liked: 1470 times
Location: Leeds

Re: Liverpool game - ticketing preparation

Post by Rileybobs » Sat May 08, 2021 11:19 am

Interested to see what the demand will be for this. I suspect that the majority of people entering the ballot will get a ticket.

cricketfieldclarets
Posts: 21464
Joined: Thu Jan 21, 2016 9:59 pm
Been Liked: 8585 times
Has Liked: 11285 times

Re: Liverpool game - ticketing preparation

Post by cricketfieldclarets » Sat May 08, 2021 11:24 am

Leisure wrote:
Sat May 08, 2021 9:53 am
Just gone in and entered for 3 tickets and then got this message -


In order to purchase your selected product, Liverpool FC-Ballot Application, other products need to have been processed to meet the eligibility criteria. You must have Season Ticket 2021-2022. You will need to reallocate these items to another customer and update your basket.
Product Liverpool FC-Ballot Application can only be purchased once logged-in.
A maximum of 1 tickets for Liverpool FC-Ballot Application can be purchased. Customer currently has 78 currently purchased or booked for Liverpool FC-Ballot Application.

Don't know where the 78 currently purchased has come from??????
Sounds about 62 tickets short for you Pete?

cricketfieldclarets
Posts: 21464
Joined: Thu Jan 21, 2016 9:59 pm
Been Liked: 8585 times
Has Liked: 11285 times

Re: Liverpool game - ticketing preparation

Post by cricketfieldclarets » Sat May 08, 2021 11:25 am

martin_p wrote:
Sat May 08, 2021 10:09 am
What isn’t clear with the F&F option is if it’s all or nothing. I.e. is it possible some in the group will get tickets and others not or will all get tickets or none get tickets?
Think it’s all or none how I read it

Bosscat
Posts: 25299
Joined: Mon Oct 01, 2018 9:51 am
Been Liked: 8402 times
Has Liked: 18047 times

Re: Liverpool game - ticketing preparation

Post by Bosscat » Sat May 08, 2021 11:35 am

Application for Ballot entered (ticket for Bro and myself using F&F) a tad convoluted but reasonably easy to negotiate... fingers crossed

northeastclaret
Posts: 857
Joined: Sun Jan 17, 2016 12:32 pm
Been Liked: 307 times
Has Liked: 195 times

Re: Liverpool game - ticketing preparation

Post by northeastclaret » Sat May 08, 2021 11:39 am

In hindsight they should have just made it first come first served , that would have led to some fun to watch on this thread 😂
This user liked this post: Zlatan

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 11:40 am

cricketfieldclarets wrote:
Sat May 08, 2021 11:24 am
Sounds about 62 tickets short for you Pete?
Correct. ;)

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 11:43 am

jedi_master wrote:
Sat May 08, 2021 11:15 am
My only hope is that all of those people that have lots of people on their F and F list (and vice versa) only get ONE entry themselves, and are not ballotted repeatedly by being lucky enough to be on lots of different peoples F and F lists who have also done an application and so on, and so on...!!!!

It should be one entry only per Clarets Number, regardless of who’s list you are on.
It is only 1 per Clarets number, irrespective of how many Fand F someone is in.

Bosscat
Posts: 25299
Joined: Mon Oct 01, 2018 9:51 am
Been Liked: 8402 times
Has Liked: 18047 times

Re: Liverpool game - ticketing preparation

Post by Bosscat » Sat May 08, 2021 11:45 am

Y
Attachments
20210508_114750.jpg
20210508_114750.jpg (182.04 KiB) Viewed 3491 times
Last edited by Bosscat on Sat May 08, 2021 11:50 am, edited 5 times in total.

strayclaret
Posts: 712
Joined: Thu Jan 21, 2016 5:30 pm
Been Liked: 76 times
Has Liked: 90 times

Re: Liverpool game - ticketing preparation

Post by strayclaret » Sat May 08, 2021 11:46 am

Well that’s me done, it now says my accounts frozen 🥶

ayrshireclaret83
Posts: 794
Joined: Sun Jan 24, 2016 9:02 am
Been Liked: 225 times
Has Liked: 36 times

Re: Liverpool game - ticketing preparation

Post by ayrshireclaret83 » Sat May 08, 2021 11:48 am

Just managed to get me and the wife in the ballot

Fingers crossed

ayrshireclaret83
Posts: 794
Joined: Sun Jan 24, 2016 9:02 am
Been Liked: 225 times
Has Liked: 36 times

Re: Liverpool game - ticketing preparation

Post by ayrshireclaret83 » Sat May 08, 2021 11:49 am

Leisure wrote:
Sat May 08, 2021 11:43 am
It is only 1 per Clarets number, irrespective of how many Fand F someone is in.

No you need to go down and choose the people on your friends and family from the drop down menus

Rileybobs
Posts: 16624
Joined: Fri Jan 22, 2016 4:37 pm
Been Liked: 6858 times
Has Liked: 1470 times
Location: Leeds

Re: Liverpool game - ticketing preparation

Post by Rileybobs » Sat May 08, 2021 11:58 am

Bosscat wrote:
Sat May 08, 2021 11:45 am
Y
You never told us you were in Spandau Ballet, boss.

Good job hiding your particulars though :lol:
These 3 users liked this post: Zlatan Loyalclaret HandforthClaret

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 12:05 pm

ayrshireclaret83 wrote:
Sat May 08, 2021 11:49 am
No you need to go down and choose the people on your friends and family from the drop down menus
Correct but each ST holder can only apply for 1 ticket per person, irrespective of how many different F and F that person is on. ie if you're on 3 different F and F you can only apply for a ticket from 1 of them.

steve1264b
Posts: 612
Joined: Sat Feb 06, 2016 12:31 pm
Been Liked: 160 times

Re: Liverpool game - ticketing preparation

Post by steve1264b » Sat May 08, 2021 12:09 pm

Update; i have 2 season tickets against my new clarets number so the daughter isn't registered as a season ticket holder(i think).

Where is the season ticket office located these days and is it open on Monday?

Sean Dyche's Watch
Posts: 827
Joined: Thu Dec 29, 2016 12:49 pm
Been Liked: 233 times

Re: Liverpool game - ticketing preparation

Post by Sean Dyche's Watch » Sat May 08, 2021 12:10 pm

So someone can apply for a ticket in your name without your knowledge or consent, if you are on their friends and family list?

strayclaret
Posts: 712
Joined: Thu Jan 21, 2016 5:30 pm
Been Liked: 76 times
Has Liked: 90 times

Re: Liverpool game - ticketing preparation

Post by strayclaret » Sat May 08, 2021 12:11 pm

Just had an email confirming my purchase that’s 74 at say £30, because I am an old man 👴 £2,220 debited from my account.
Thanks BFC

Rileybobs
Posts: 16624
Joined: Fri Jan 22, 2016 4:37 pm
Been Liked: 6858 times
Has Liked: 1470 times
Location: Leeds

Re: Liverpool game - ticketing preparation

Post by Rileybobs » Sat May 08, 2021 12:12 pm

Sean Dyche's Watch wrote:
Sat May 08, 2021 12:10 pm
So someone can apply for a ticket in your name without your knowledge or consent, if you are on their friends and family list?
I renewed by brother’s season ticket on my account which could have been done without his knowledge or consent. It didn’t seem right.

alki claret
Posts: 49
Joined: Sun Nov 27, 2016 12:15 pm
Been Liked: 3 times

Re: Liverpool game - ticketing preparation

Post by alki claret » Sat May 08, 2021 12:12 pm

Problem logging on .. system wont let me create an account because saying that an account is already set up for my email-id but when try to use that email-id to re-set my password it says that it doesn't recognise the email-id .. anybody encountering a similar problem

alki claret
Posts: 49
Joined: Sun Nov 27, 2016 12:15 pm
Been Liked: 3 times

Re: Liverpool game - ticketing preparation

Post by alki claret » Sat May 08, 2021 12:32 pm

Don't know the answer to this problem but a quick call to the ticket office and they have entered me into the ballot ... sorted

ayrshireclaret83
Posts: 794
Joined: Sun Jan 24, 2016 9:02 am
Been Liked: 225 times
Has Liked: 36 times

Re: Liverpool game - ticketing preparation

Post by ayrshireclaret83 » Sat May 08, 2021 12:33 pm

Leisure wrote:
Sat May 08, 2021 12:05 pm
Correct but each ST holder can only apply for 1 ticket per person, irrespective of how many different F and F that person is on. ie if you're on 3 different F and F you can only apply for a ticket from 1 of them.
I have applied for me and my wife

Obviously she cannot log on and do the same as we would be in the ballot twice
This user liked this post: Leisure

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 12:35 pm

Sean Dyche's Watch wrote:
Sat May 08, 2021 12:10 pm
So someone can apply for a ticket in your name without your knowledge or consent, if you are on their friends and family list?
But you must have given them your details for you to be in their F and F.

martin_p
Posts: 10363
Joined: Mon Jan 25, 2016 3:40 pm
Been Liked: 3764 times
Has Liked: 696 times

Re: Liverpool game - ticketing preparation

Post by martin_p » Sat May 08, 2021 12:48 pm

cricketfieldclarets wrote:
Sat May 08, 2021 11:25 am
Think it’s all or none how I read it
Thanks for all the answers, I must’ve missed that bit.

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 12:49 pm

Info from the club for those either getting messages about multiple applications or struggling to login -

Yes we are aware of this issue – its with the support team looking for a fix.
Please direct them to complete the SSO support form on the ballot story (half way down) and they will be replied to in turn – and if they do that they will be entered into the ballot manually if they are eligible. If its not fixed before the ballot deadline – which im sure it will – they will be entered manually by us.

Bosscat
Posts: 25299
Joined: Mon Oct 01, 2018 9:51 am
Been Liked: 8402 times
Has Liked: 18047 times

Re: Liverpool game - ticketing preparation

Post by Bosscat » Sat May 08, 2021 12:49 pm

Rileybobs wrote:
Sat May 08, 2021 11:58 am
You never told us you were in Spandau Ballet, boss.

Good job hiding your particulars though :lol:
Not me... 🤭🤭🤭

When my Stepson got wed up in Guisborough I booked us into the Hotel (with my Bro as lead name on the Booking)... when we checked in there were a few disappointed ladies on reception thinking Spandau Ballet were checking in 😂😂😂
These 2 users liked this post: Rileybobs Zlatan

jedi_master
Posts: 7084
Joined: Thu Jan 21, 2016 8:33 pm
Been Liked: 3568 times
Has Liked: 1016 times
Location: Chesterfield

Re: Liverpool game - ticketing preparation

Post by jedi_master » Sat May 08, 2021 1:31 pm

Leisure wrote:
Sat May 08, 2021 11:43 am
It is only 1 per Clarets number, irrespective of how many Fand F someone is in.
Cheers Leisure! Good to know.

Get this man a job at the club please Mr Pace!

wilks_bfc
Posts: 11376
Joined: Thu Jan 21, 2016 12:33 pm
Been Liked: 3167 times
Has Liked: 1843 times
Contact:

Re: Liverpool game - ticketing preparation

Post by wilks_bfc » Sat May 08, 2021 1:37 pm

It may be a “complex” process for some, but at least it’s free

Spurs fans are having to pay £60 to attend their game :o

Bosscat
Posts: 25299
Joined: Mon Oct 01, 2018 9:51 am
Been Liked: 8402 times
Has Liked: 18047 times

Re: Liverpool game - ticketing preparation

Post by Bosscat » Sat May 08, 2021 1:57 pm

wilks_bfc wrote:
Sat May 08, 2021 1:37 pm
It may be a “complex” process for some, but at least it’s free

Spurs fans are having to pay £60 to attend their game :o
just seen that wilks... Spurs are robbing b'stards
20210508_135749.jpg
20210508_135749.jpg (150.13 KiB) Viewed 3265 times

Joe14
Posts: 1180
Joined: Thu Jan 21, 2016 11:43 pm
Been Liked: 249 times
Has Liked: 49 times
Location: Burnley

Re: Liverpool game - ticketing preparation

Post by Joe14 » Sat May 08, 2021 2:17 pm

After trying to link family members and change passwords numerous time I phoned up. Whoever has thought up this process needs shooting. I have used the website before and it works perfectly. Then try again and it doesn’t recognise my password or Clarets number. So frustrating.

Anyway the phone was answered quickly and with 60 seconds I was in the ballet. The lady who answered was very helpful but sounded exasperated at the website. She said there was call after call after call of exactly the same problems. It’s a shame in this day and age that the website is not up to scratch thus putting unnecessary pressure on a few office staff.
This user liked this post: Leisure

Sean Dyche's Watch
Posts: 827
Joined: Thu Dec 29, 2016 12:49 pm
Been Liked: 233 times

Re: Liverpool game - ticketing preparation

Post by Sean Dyche's Watch » Sat May 08, 2021 2:36 pm

Joe14 wrote:
Sat May 08, 2021 2:17 pm
I was in the ballet.
You've got more than you bargained for there pal, you only wanted an opportunity to be at Turf Moor in a few days' time....

If you do get a ticket, you need to turn up in a tutu.....
These 5 users liked this post: jrgbfc Bosscat Joe14 Leisure claret54

Bosscat
Posts: 25299
Joined: Mon Oct 01, 2018 9:51 am
Been Liked: 8402 times
Has Liked: 18047 times

Re: Liverpool game - ticketing preparation

Post by Bosscat » Sat May 08, 2021 3:23 pm

Joe14 wrote:
Sat May 08, 2021 2:17 pm
Anyway the phone was answered quickly and with 60 seconds I was in the ballet.
Are you Billy Eliot
2699ff97a9284636549a1f735fa33ce2--male-ballet-dancers-dance-stuff.jpg
2699ff97a9284636549a1f735fa33ce2--male-ballet-dancers-dance-stuff.jpg (80.41 KiB) Viewed 3130 times
This user liked this post: Joe14

djemba-djemba
Posts: 650
Joined: Tue Jun 21, 2016 6:12 pm
Been Liked: 129 times
Has Liked: 40 times

Re: Liverpool game - ticketing preparation

Post by djemba-djemba » Sat May 08, 2021 3:34 pm

wilks_bfc wrote:
Sat May 08, 2021 1:37 pm
It may be a “complex” process for some, but at least it’s free

Spurs fans are having to pay £60 to attend their game :o
Softening up the fans a bit ready for when they say there’s no money to spend in the summer.

Joe14
Posts: 1180
Joined: Thu Jan 21, 2016 11:43 pm
Been Liked: 249 times
Has Liked: 49 times
Location: Burnley

Re: Liverpool game - ticketing preparation

Post by Joe14 » Sat May 08, 2021 3:49 pm

Sean Dyche's Watch wrote:
Sat May 08, 2021 2:36 pm
You've got more than you bargained for there pal, you only wanted an opportunity to be at Turf Moor in a few days' time....

If you do get a ticket, you need to turn up in a tutu.....
I should have listened at school :lol: I knew a GCSE grade B was never going to be enough :shock:
This user liked this post: Bosscat

claretblue
Posts: 6410
Joined: Sat Jan 23, 2016 3:36 pm
Been Liked: 1831 times
Has Liked: 961 times
Location: cloud 9 since Dyche appointed

Re: Liverpool game - ticketing preparation

Post by claretblue » Sat May 08, 2021 5:52 pm

season ticket holder paid-up to 20/21
as my friends and family had been removed (without informing me) I tried to update them today to allow me to enter all 3 of us for ticket ballot.

I'm now 'frozen-out' and cant evn enter just myself in ballot as computor says 'NO'

as I've had no reply to my 2 earlier emails what chance of a reply before Friday 14th?

screen info states following:

'...Not Found
Your session will last 30 minutes.

We have had to temporarily disable new registrations. If you need to contact any of the following departments please use the contact details below. We apologise for any inconvenience.

Ticket Office on 01282 446800 option 2, or email ticketoffice@burnleyfc.com for ticket enquiries.

Or Our Club Shop number on 01282 700016, or email claretsstore@burnleyfc.com for Clarets Store and online order enquiries.

The following page has not been found:..'

UTC

:cry:

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 6:06 pm

claretblue wrote:
Sat May 08, 2021 5:52 pm
season ticket holder paid-up to 20/21
as my friends and family had been removed (without informing me) I tried to update them today to allow me to enter all 3 of us for ticket ballot.

I'm now 'frozen-out' and cant evn enter just myself in ballot as computor says 'NO'

as I've had no reply to my 2 earlier emails what chance of a reply before Friday 14th?

screen info states following:

'...Not Found
Your session will last 30 minutes.

We have had to temporarily disable new registrations. If you need to contact any of the following departments please use the contact details below. We apologise for any inconvenience.

Ticket Office on 01282 446800 option 2, or email ticketoffice@burnleyfc.com for ticket enquiries.

Or Our Club Shop number on 01282 700016, or email claretsstore@burnleyfc.com for Clarets Store and online order enquiries.

The following page has not been found:..'

UTC

:cry:
Try using the SSO Support Form which can be found on the article on the club website.

PaintYorkClaretnBlue
Posts: 1796
Joined: Thu Jan 21, 2016 3:42 pm
Been Liked: 660 times
Has Liked: 1219 times

Re: Liverpool game - ticketing preparation

Post by PaintYorkClaretnBlue » Sat May 08, 2021 6:10 pm

claretblue wrote:
Sat May 08, 2021 5:52 pm
season ticket holder paid-up to 20/21
as my friends and family had been removed (without informing me) I tried to update them today to allow me to enter all 3 of us for ticket ballot.

I'm now 'frozen-out' and cant evn enter just myself in ballot as computor says 'NO'

as I've had no reply to my 2 earlier emails what chance of a reply before Friday 14th?

screen info states following:

'...Not Found
Your session will last 30 minutes.

We have had to temporarily disable new registrations. If you need to contact any of the following departments please use the contact details below. We apologise for any inconvenience.

Ticket Office on 01282 446800 option 2, or email ticketoffice@burnleyfc.com for ticket enquiries.

Or Our Club Shop number on 01282 700016, or email claretsstore@burnleyfc.com for Clarets Store and online order enquiries.

The following page has not been found:..'

UTC

:cry:
Call them, they’ll sort it.

Leisure
Posts: 18397
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 3755 times
Has Liked: 12276 times

Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 6:22 pm

The club's IT/website people have a hell of a lot to answer for! Probably hiding behind their screens and the unfortunate Ticket Office staff continually having to bail them out! The club really do need to get the ticketing site sorted out!

Post Reply