Liverpool game - Claiming tickets and ground entry

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mikeS
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Re: Liverpool game - ticketing preparation

Post by mikeS » Sat May 08, 2021 6:30 pm

Tried applying for a Liverpool ticket on my phone which came up with the message that I had +26 tickets already.
Logged in on the computer and that message wasn’t repeated. Straightforward enough after logging in and adding the 0.00 ballot ticket into the basket.
Purchases also show it in there with past purchases.
Auto Email received a couple of seconds after.

Woodleyclaret
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Re: Liverpool game - ticketing preparation

Post by Woodleyclaret » Sat May 08, 2021 6:51 pm

I'm in the draw now

Ralphandwillie
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Re: Liverpool game - ticketing preparation

Post by Ralphandwillie » Sat May 08, 2021 8:44 pm

Tried to apply for a ticket on the website/
Not sure wether I,m in the ballot.
Will I get an email to confirm I:m in the ballot

Leisure
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Re: Liverpool game - ticketing preparation

Post by Leisure » Sat May 08, 2021 8:54 pm

Ralphandwillie wrote:
Sat May 08, 2021 8:44 pm
Tried to apply for a ticket on the website/
Not sure wether I,m in the ballot.
Will I get an email to confirm I:m in the ballot
Yes, you should do. Try to enter the ballot again and if it doesn't let you then you're probably already entered.

Bosscat
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Re: Liverpool game - ticketing preparation

Post by Bosscat » Sat May 08, 2021 8:55 pm

Ralphandwillie wrote:
Sat May 08, 2021 8:44 pm
Tried to apply for a ticket on the website/
Not sure wether I,m in the ballot.
Will I get an email to confirm I:m in the ballot
Yes I got mine within seconds of applying

IanMcL
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Re: Liverpool game - ticketing preparation

Post by IanMcL » Sun May 09, 2021 12:00 am

I am in the ballot.

chipbutty
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Re: Liverpool game - ticketing preparation

Post by chipbutty » Sun May 09, 2021 12:53 am

Why didn't they just use the same loyalty points system that they have used for 15 years??

Rileybobs
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Re: Liverpool game - ticketing preparation

Post by Rileybobs » Sun May 09, 2021 1:01 am

chipbutty wrote:
Sun May 09, 2021 12:53 am
Why didn't they just use the same loyalty points system that they have used for 15 years??
Have they ever used the loyalty points system for home games? If they have then loyalty points have certainly never trumped season tickets.

claretblue
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Re: Liverpool game - ticketing preparation

Post by claretblue » Sun May 09, 2021 5:52 pm

an interesting question...what does anyone think the club will do if say less than 3,500 fans enter the ballot? :)
don't think there would be enough time to offer spare capacity to non-season ticket holders! :?

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Re: Liverpool game - ticketing preparation

Post by dougcollins » Sun May 09, 2021 6:40 pm

If i'm successful in the ballot can I occupy my usual seat on the back row of JHL block 6, or has my seat already gone to the Corporate gods?

Top Claret
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Re: Liverpool game - ticketing preparation

Post by Top Claret » Sun May 09, 2021 6:52 pm

Entered and not got a clue if successful. This club website is a joke and will cost the club dearly if they don't make it user friendly.

I tried to register a few days ago and wasn't sure if I was on board, tried again today and was confident that I was, now after reading that I should have had an email as confirmation I am not to sure, because I haven't.

If this new lot don't simplify things and make things user friendly, they are going to lose a lot of fans who they will need going forward

Leisure
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Re: Liverpool game - ticketing preparation

Post by Leisure » Sun May 09, 2021 7:28 pm

Rileybobs wrote:
Sun May 09, 2021 1:01 am
Have they ever used the loyalty points system for home games? If they have then loyalty points have certainly never trumped season tickets.
No they haven't.

Leisure
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Re: Liverpool game - ticketing preparation

Post by Leisure » Sun May 09, 2021 7:30 pm

dougcollins wrote:
Sun May 09, 2021 6:40 pm
If i'm successful in the ballot can I occupy my usual seat on the back row of JHL block 6, or has my seat already gone to the Corporate gods?
Who are the Corporate gods?

Rileybobs
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Re: Liverpool game - ticketing preparation

Post by Rileybobs » Sun May 09, 2021 7:30 pm

Leisure wrote:
Sun May 09, 2021 7:28 pm
No they haven't.
Cheers, I didn’t think they had. Daft suggestion then.

Foreverly Claret
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Re: Liverpool game - ticketing preparation

Post by Foreverly Claret » Sun May 09, 2021 7:51 pm

That has got to be the worst web site in the world ! Managed to register ( eventually ) for the wife and myself and have received the e-mail so fingers crossed .

Zlatan
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Re: Liverpool game - ticketing preparation

Post by Zlatan » Sun May 09, 2021 8:03 pm

dougcollins wrote:
Sun May 09, 2021 6:40 pm
If i'm successful in the ballot can I occupy my usual seat on the back row of JHL block 6, or has my seat already gone to the Corporate gods?
I’m sure it states that the only stands open will be Jimmy Mac and Bob Lord, I may be wrong

tim_noone
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Re: Liverpool game - ticketing preparation

Post by tim_noone » Sun May 09, 2021 8:12 pm

Got my two....not sure whether I'll go on though.

MT03ALG
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Re: Liverpool game - ticketing preparation

Post by MT03ALG » Sun May 09, 2021 8:39 pm

My first try stated I had ordered 7 tickets !
My second try stated I had ordered 11 tickets !!
My third try stated had ordered 9 tickets !!!
I think I have now ordered 1 ticket or at least entered the ballot for 1 ticket !!!!

Leisure
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Re: Liverpool game - ticketing preparation

Post by Leisure » Sun May 09, 2021 8:44 pm

Zlatan wrote:
Sun May 09, 2021 8:03 pm
I’m sure it states that the only stands open will be Jimmy Mac and Bob Lord, I may be wrong
And James Hargreaves. Just CF not being used.
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Zlatan
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Re: Liverpool game - ticketing preparation

Post by Zlatan » Sun May 09, 2021 9:14 pm

Leisure wrote:
Sun May 09, 2021 8:44 pm
And James Hargreaves. Just CF not being used.
Cheers Pete, I must have misread it. All I know is that I won’t me in my seat in the CFS
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JohnMac
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Re: Liverpool game - ticketing preparation

Post by JohnMac » Sun May 09, 2021 9:24 pm

Not had a problem with Registration nor entering the Ballot and before joining them together honestly never found any of the sites (Shop, Club and Clarets Player) difficult to navigate when using my Laptop. I wonder if it is just Phones and Tablets that are the source of the issues?

ten bellies
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Re: Liverpool game - ticketing preparation

Post by ten bellies » Sun May 09, 2021 9:24 pm

I won't be applying. I'm glad to give the opportunity to those so grateful to return to the Turf under such restrictive terms. I'll return when all restrictions are removed.

Elizabeth
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Re: Liverpool game - ticketing preparation

Post by Elizabeth » Sun May 09, 2021 9:36 pm

tim_noone wrote:
Sun May 09, 2021 8:12 pm
Got my two....not sure whether I'll go on though.
I’m sure you’re doing it for the right reasons tim

yorkyclaret
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Re: Liverpool game - ticketing preparation

Post by yorkyclaret » Sun May 09, 2021 10:07 pm

Went down this morning, no queue, loads of staff, got sorted out in no time. Needless to say no email confirmation as yet.

tim_noone
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Re: Liverpool game - ticketing preparation

Post by tim_noone » Sun May 09, 2021 10:14 pm

Oh for the days of queuing up for the "Big Match" Tickets......Always Added to the The Excitement. Sadly gone.

Bosscat
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Re: Liverpool game - ticketing preparation

Post by Bosscat » Sun May 09, 2021 10:28 pm

tim_noone wrote:
Sun May 09, 2021 10:14 pm
Oh for the days of queuing up for the "Big Match" Tickets......Always Added to the The Excitement. Sadly gone.
tim_noone wrote:
Sun May 09, 2021 8:12 pm
Got my two....not sure whether I'll go on though.

So if you are awarded tickets in the ballot tim you "might not bother going on" hence depriving someone who wants to go ...
Bravo Tim-bob 👏👏👏

Elizabeth
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Re: Liverpool game - ticketing preparation

Post by Elizabeth » Sun May 09, 2021 10:35 pm

He’s teasing boss. Maybe thinking he can make a bob or two

chipbutty
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Re: Liverpool game - ticketing preparation

Post by chipbutty » Sun May 09, 2021 10:49 pm

Rileybobs wrote:
Sun May 09, 2021 1:01 am
Have they ever used the loyalty points system for home games? If they have then loyalty points have certainly never trumped season tickets.
Obviously loyalty points have never been used for home games before as having a season ticket would ensure your seat / ticket.
In this case, nobody has a home ticket / seat, so why not use the season ticket plus loyalty points system that they have used for away games for about 15 years?

Rileybobs
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Re: Liverpool game - ticketing preparation

Post by Rileybobs » Sun May 09, 2021 10:52 pm

chipbutty wrote:
Sun May 09, 2021 10:49 pm
Obviously loyalty points have never been used for home games before as having a season ticket would ensure your seat / ticket.
In this case, nobody has a home ticket / seat, so why not use the season ticket plus loyalty points system that they have used for away games for about 15 years?
About 10,000 people have paid for a season ticket for this season, so why would the loyalty points system be utilised?

Ric_C
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Re: Liverpool game - ticketing preparation

Post by Ric_C » Sun May 09, 2021 11:30 pm

So read through all 5 pages of this.

Personally I was going to enter the ballot and then thought about having to wear a mask for 2 hours in a pretty much empty stadium, and i thought nah!

So people who haven't bought season tickets are moaning because they can't have the option for a free ticket?

And people who have won tickets, might not bother going on.

lol!
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tim_noone
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Re: Liverpool game - ticketing preparation

Post by tim_noone » Sun May 09, 2021 11:33 pm

Bosscat wrote:
Sun May 09, 2021 10:28 pm
So if you are awarded tickets in the ballot tim you "might not bother going on" hence depriving someone who wants to go ...
Bravo Tim-bob 👏👏👏
Sold! :roll:

dougcollins
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Re: Liverpool game - ticketing preparation

Post by dougcollins » Mon May 10, 2021 9:37 am

Leisure wrote:
Sun May 09, 2021 7:30 pm
Who are the Corporate gods?
That'll be the people who are paying more for my seat than I am, hence my eviction.

Leisure
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Re: Liverpool game - ticketing preparation

Post by Leisure » Mon May 10, 2021 10:18 am

dougcollins wrote:
Mon May 10, 2021 9:37 am
That'll be the people who are paying more for my seat than I am, hence my eviction.
There's no hospiality for this game, so even they might not get a ticket!
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dougcollins
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Re: Liverpool game - ticketing preparation

Post by dougcollins » Mon May 10, 2021 11:00 am

Not the point I was making. My question was can I occupy my usual seat, or have I already been evicted.

claretonthecoast1882
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Re: Liverpool game - ticketing preparation

Post by claretonthecoast1882 » Mon May 10, 2021 11:02 am

dougcollins wrote:
Mon May 10, 2021 11:00 am
Not the point I was making. My question was can I occupy my usual seat, or have I already been evicted.

Nobody is guaranteed their own seat for this game, the club have already said that

Bordeauxclaret
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Re: Liverpool game - ticketing preparation

Post by Bordeauxclaret » Mon May 10, 2021 11:03 am

I don’t think anyone will be sat in their “usual” seat will they?

Bosscat
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Re: Liverpool game - ticketing preparation

Post by Bosscat » Mon May 10, 2021 11:03 am

dougcollins wrote:
Mon May 10, 2021 11:00 am
My question was can I occupy my usual seat. .
Probably not doug...

Leisure
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Re: Liverpool game - ticketing preparation

Post by Leisure » Mon May 10, 2021 12:38 pm

dougcollins wrote:
Mon May 10, 2021 11:00 am
Not the point I was making. My question was can I occupy my usual seat, or have I already been evicted.
Possibly most of the 3500 will have been evicted from their normal seat.

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Re: Liverpool game - ticketing preparation

Post by martin_p » Mon May 10, 2021 12:41 pm

Leisure wrote:
Mon May 10, 2021 12:38 pm
Possibly most of the 3500 will have been evicted from their normal seat.
And many from their normal stand as well.
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steve1264b
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Re: Liverpool game - ticketing preparation

Post by steve1264b » Mon May 10, 2021 3:15 pm

Just been to the ticket office.

All sorted, there was a problem with my account on the new system.

I would suggest anyone having issues to pop in.

Well done ladies and thank you.

Paul Waine
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Re: Liverpool game - ticketing preparation

Post by Paul Waine » Mon May 10, 2021 3:33 pm

dougcollins wrote:
Mon May 10, 2021 11:00 am
Not the point I was making. My question was can I occupy my usual seat, or have I already been evicted.
Hi dc, assuming you ae lucky in the draw you may get the chance to visit your seat for one last time, always assuming you are allocated a ticket in the same stand.

Have you thought about putting a bid in for your old seat and buying from the club when it is removed and replaced with the corporate hospitality? Who knows, it maybe that Alan Pace will be happy for a charity donation for each of the seats that are being taken out to make way for the new hospitality arrangements.

Good luck.

UTC

kilmalley
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Re: Liverpool game - ticketing preparation

Post by kilmalley » Mon May 10, 2021 7:27 pm

martin_p wrote:
Mon May 10, 2021 12:41 pm
And many from their normal stand as well.
and some from Burnley town itself ...
I've not applied to the ballot so good luck to whoever sits in BL3 S62
If you're reading this make sure you shout as loud as I do.
UTC
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casualclaret
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Re: Liverpool game - ticketing preparation

Post by casualclaret » Mon May 10, 2021 7:49 pm

JohnMac wrote:
Sun May 09, 2021 9:24 pm
Not had a problem with Registration nor entering the Ballot and before joining them together honestly never found any of the sites (Shop, Club and Clarets Player) difficult to navigate when using my Laptop. I wonder if it is just Phones and Tablets that are the source of the issues?
I've had same experience. I think the predictive element on phones or tablets are the problem. l find you have to type in email addresses and passwords from scratch every time you log in. It rejected any requests if l used the saved versions.

The Hung Juror
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Re: Liverpool game - ticketing preparation

Post by The Hung Juror » Tue May 11, 2021 7:25 am

Just a big thank you to all who have contributed to this thread.

I've badly missed over the last 14 months going on the Turf and seeing the Clarets in the flesh as it were, the pre match drink, walking to the ground, the atmosphere, the smell, the half time drink, talking to people sat around me who I only ever see at the game but have known for years, away games and trips, great goals, great tackles, opposition players being sent off, away fans, Sean harassing the fourth official and Barnsey's shithousery.

But I've also just realised I've really missed reading the numerous threads, during any season, on the subject of getting tickets, the problems, how unfair it is, alternative systems, how the Club could do better, the Ticket Office being a shambles, the comments "they're useless", "that's it I've given up", "tinpot club", "PL team, Conference ticket office" etc etc.

So thank you one and whole. It really does feel like things are returning to some kind of normality.

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Re: Liverpool game - ticketing preparation

Post by IanMcL » Tue May 11, 2021 8:43 am

Doctor_Marina wrote:
Mon May 10, 2021 7:27 pm
and some from Burnley town itself ...
I've not applied to the ballot so good luck to whoever sits in BL3 S62
If you're reading this make sure you shout as loud as I do.
UTC
And bring a blanket!

IanMcL
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Re: Liverpool game - ticketing preparation

Post by IanMcL » Tue May 11, 2021 8:45 am

For the first time, in what seems a parallel universe, we will be able to post.....

ANYONE BACK YET?

:lol:

Grumps
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Re: Liverpool game - ticketing preparation

Post by Grumps » Tue May 11, 2021 9:00 am

casualclaret wrote:
Mon May 10, 2021 7:49 pm
I've had same experience. I think the predictive element on phones or tablets are the problem. l find you have to type in email addresses and passwords from scratch every time you log in. It rejected any requests if l used the saved versions.
I've found that problem with several sites, enter an email address on the tablet, and it's not recognised, use a laptop and it works perfectly

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Re: Liverpool game - ticketing preparation

Post by huw.Y.WattfromWare » Tue May 11, 2021 9:05 am

Following the announcement below, yesterday, will the attendance be going up to 5,300?
95FB868E-DC54-4269-8787-D7E099E3E633.jpeg
95FB868E-DC54-4269-8787-D7E099E3E633.jpeg (260.18 KiB) Viewed 2343 times

claretonthecoast1882
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Re: Liverpool game - ticketing preparation

Post by claretonthecoast1882 » Tue May 11, 2021 9:06 am

huw.Y.WattfromWare wrote:
Tue May 11, 2021 9:05 am
Following the announcement below, yesterday, will the attendance be going up to 5,300?
95FB868E-DC54-4269-8787-D7E099E3E633.jpeg

No due to only using 3 stands

Targetman
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Re: Liverpool game - ticketing preparation

Post by Targetman » Tue May 11, 2021 9:25 am

claretonthecoast1882 wrote:
Tue May 11, 2021 9:06 am
No due to only using 3 stands
What is the capacity of Turf Moor, around 22,000 or just under? If the Cricket Field stand is 4,000 then that would leave a capacity of approx 18,000 or thereabouts.

25% of that is 4,500 yet we are only being permitted 3,500. Just for clarity perhaps the club could have explained how the figure was calculated?

Hopefully with the new owners we can look forward to a little more information regarding allocation of away tickets, numbers sold etc. when things get back to normal.

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