Liverpool game - Claiming tickets and ground entry

[IanMcL]

I don't see how anyone with an important job can risk going on the Turf with the NHS app. If one person reports a positive test that's been on, a thousand people might have to self isolate for 10 days?

Unless the rules have changed?

It is not the venue. It is your phone's proximity to the positive case.

[claretonthecoast1882]

I don't see how anyone with an important job can risk going on the Turf with the NHS app. If one person reports a positive test that's been on, a thousand people might have to self isolate for 10 days?

Unless the rules have changed?

Anyone with that kind of crazy approach won't have an important job as they won't ever leave the house

[Sproggy]

I'm sure I won't be the only person holding a season ticket that is shared between more than one person.

I have 3 kids but only one child season ticket. Whichever one wants to go on the day gets it (it's an U21 so they all qualify).

[Quickenthetempo]

It is not the venue. It is your phone's proximity to the positive case.

I realise that but other grounds have had long queueing and sat near others for hours.

What's the distance it picks up?

[Grumps]

I realise that but other grounds have had long queueing and sat near others for hours.

What's the distance it picks up?

Just turn off the tracking function

[Quickenthetempo]

Anyone with that kind of crazy approach won't have an important job as they won't ever leave the house

There's ways around it for most people, but repeat signing in will cause problems for people who get around it.

[Reckoner]

Or you could just comply with the regulations if you are deemed to have had a close contact with someone who has tested positive in order to do your best to protect other people.

[Colburn_Claret]

I have 3 kids but only one child season ticket. Whichever one wants to go on the day gets it (it's an U21 so they all qualify).

My kids are 35 and 33, and Rebecca would never get away with being a Matthew.
If it was 2 lads I'd probably risk it.
I'm sure they'll find a solution in time. A separate turn stile for shared season ticket holders in order to verify id, I don't know , but as I said, I cant be the only person in this boat.

Do the children's ST not have a named person on them?

[Loyalclaret]

Just cancelled tonights 5ickets, and cancelled a season ticket.
I've had a second season ticket for 5 years, that 2 children share and pay for. As I could only get it in one name i used lads. My daughter was due to go with me tonight, but because of track and trace she can't use it as her name is not on the ticket. They've said that going forward, the same protocols could be in place for next season, so I've sadly cancelled their season ticket. Neither of them can guarantee being free every home game.
I'm sure I won't be the only person holding a season ticket that is shared between more than one person. Its a sad state of affairs, and I can understand the reasoning, but surely an issue like that can't be insurmountable.

It causes inconveniences, but now it's costing the club money.

Not sure how any that is the clubs fault.

[Leisure]

I’m sure this has been answered somewhere but just for my own piece of mind:

1, Was the health questionnaire the couple of questions you filled out with check boxes or is there something more detailed that I’ve not done?

2, Is the QR code the actual ticket to get in to the ground?

Thanks!

1. Yes
2. Yes, either on your phone or a hard copy.

[Leisure]

Not this messing but from the previous covid campaign. God only knows what they'd have thought of this

Darren - What messing? We just missed 4 games and had the money refunded. They must lead a very sheltered life if they couldn't cope with that!

[Devils_Advocate]

My kids are 35 and 33, and Rebecca would never get away with being a Matthew.
If it was 2 lads I'd probably risk it.
I'm sure they'll find a solution in time. A separate turn stile for shared season ticket holders in order to verify id, I don't know , but as I said, I cant be the only person in this boat.

Do the children's ST not have a named person on them?

Do you have a yellow car?

[bobinho]

Just been in the ticket office.... no one in, it was dead.

Very helpful young lad on the desk sorted my issues out there and then.

In the words of Gunnery Sgt Highway, the whole thing has been an absolute cluster f**k, and at a time when a lot of people have got used to doing other things and spending football money elsewhere the club could have done without it.

Can’t fault what they are trying to do tho, and they ticket office are trying their best to make a go of it, seems like the tech has let them down spectacularly.

[Sproggy]

Do the children's ST not have a named person on them?

Yeah, it's in the name of the eldest.

[Claret Till I Die]

Darren - What messing? We just missed 4 games and had the money refunded. They must lead a very sheltered life if they couldn't cope with that!

I suspect it will be more than that but I'll let you know when I get the full details. When told that they weren't renewing I didn't feel the need to question why. Each to their own but a very sheltered life isn't one of the descriptions I'd give of them..

[Colburn_Claret]

Not sure how any that is the clubs fault.

I've never once blamed anybody, so where you find me saying the clubs at fault, I don't know.
I just think it's a sad state of affairs , and an issue that others will share. In time it should be addressed hopefully.

[Sean Dyche's Watch]

Probably because everything put out re season tickets & this game has been unprofessional at best

The club have just sent out a big match preview email titled 'Burnley v Leeds United', swiftly followed by another email titled 'Burnley v Liverpool'.

[ClaretTony]

The club have just sent out a big match preview email titled 'Burnley v Leeds United', swiftly followed by another email titled 'Burnley v Liverpool'.

And about half an hour ago I clicked on the download match programme on the official site only to find it's still the Leeds programme.

[barba]

Wait 438 days since last live game, get a ticket in the ballot, dodge Covid for 14 months. Day of match.....test positive.

[Zlatan]

Wait 438 days since last live game, get a ticket in the ballot, dodge Covid for 14 months. Day of match.....test positive.

Terrible luck that

[barba]

Terrible luck that

Got to break it to my two boys who will be gutted. No school for a week+ may tip the balance

[IanMcL]

1 hour 15 mins arrival, before kick-off, for half the stand and 45 mins for the rest.

That would have been a struggle for me. No ticket though, so not an issue.

[gawthorpe_view]

The club have just sent out a big match preview email titled 'Burnley v Leeds United', swiftly followed by another email titled 'Burnley v Liverpool'.

It also says 19:15 kick off. Changed to 20:15 now.

[aggi]

I realise that but other grounds have had long queueing and sat near others for hours.

What's the distance it picks up?

The theory is that it only acts on prolonged contact in close vicinity. Previously (I assume you still can) you could look at the logs and see where there were positive matches but the exposure wasn't enough to warrant a warning.

[claretblue]

It also says 19:15 kick off. Changed to 20:15 now.

I'm applying for 'proof-reader' at Turf Moor

...I may be crap but at least I'd get admission to games like tonight!

UTC

[Commy]

I switched mine off after being sent home from work for 10 days. It can tell the distance but not what is in between you both. I was inside, with a screen, and the person who tested positive was outside.

[Rileybobs]

Just cancelled tonights 5ickets, and cancelled a season ticket.
I've had a second season ticket for 5 years, that 2 children share and pay for. As I could only get it in one name i used lads. My daughter was due to go with me tonight, but because of track and trace she can't use it as her name is not on the ticket. They've said that going forward, the same protocols could be in place for next season, so I've sadly cancelled their season ticket. Neither of them can guarantee being free every home game.
I'm sure I won't be the only person holding a season ticket that is shared between more than one person. Its a sad state of affairs, and I can understand the reasoning, but surely an issue like that can't be insurmountable.

It causes inconveniences, but now it's costing the club money.

I’m pretty sure your son shouldn’t be sharing his season ticket with your daughter without the club’s permission though. So technically the fact that you have one season ticket for 2 people could be argued that it is already costing the club money.

I’m sure there will be plenty of others in the same situation but that’s obviously not what a season ticket is for.

[Grumps]

I’m pretty sure your son shouldn’t be sharing his season ticket with your daughter without the club’s permission though. So technically the fact that you have one season ticket for 2 people could be argued that it is already costing the club money.

I’m sure there will be plenty of others in the same situation but that’s obviously not what a season ticket is for.

I have an email from a previous chief executive who states its fine to share a ticket, as long as its in the same price category or lower.

[Rileybobs]

I have an email from a previous chief executive who states its fine to share a ticket, as long as its in the same price category or lower.

I presume that would constitute permission from the club, although may no longer apply. I’ve taken my missus on my brother’s ticket before and not had an issue, but I didn’t think it was commonly accepted that anyone in the same price bracket could use one. May be wrong though.

[Grumps]

I presume that would constitute permission from the club, although may no longer apply. I’ve taken my missus on my brother’s ticket before and not had an issue, but I didn’t think it was commonly accepted that anyone in the same price bracket could use one. May be wrong though.

It may change with track and trace

[Rileybobs]

It may change with track and trace

Which I guess would be fair enough considering the circumstances. I would have thought that the club would want to know who was sitting in each seat from a security perspective irrespective of covid though.

[Colburn_Claret]

I’m pretty sure your son shouldn’t be sharing his season ticket with your daughter without the club’s permission though. So technically the fact that you have one season ticket for 2 people could be argued that it is already costing the club money.

I’m sure there will be plenty of others in the same situation but that’s obviously not what a season ticket is for.

Is it any different to corporate seats. They are paid for without a name attached. It was also the only way I could guarantee us sitting together. I take your meaning, but disagree. If I've paid for 2 seats, and only 1 gets used, I've still paid for 2. Costing the club would be trying to fit 2 people in the same seat, at the same time.

[Rileybobs]

Is it any different to corporate seats. They are paid for without a name attached. It was also the only way I could guarantee us sitting together. I take your meaning, but disagree. If I've paid for 2 seats, and only 1 gets used, I've still paid for 2. Costing the club would be trying to fit 2 people in the same seat, at the same time.

I expect corporate seats will be sold with different terms and conditions. Season tickets are intended for named individuals. I’m not against what you do, as I say I have used my brother’s ticket for other people on one off cases in the past. Just pointing out why the club may not be too amenable to people in your situation.

[Leisure]

I expect corporate seats will be sold with different terms and conditions. Season tickets are intended for named individuals. I’m not against what you do, as I say I have used my brother’s ticket for other people on one off cases in the past. Just pointing out why the club may not be too amenable to people in your situation.

Season tickets can be used by other than the ST holder, as long it's the same age group.

[Leisure]

It also says 19:15 kick off. Changed to 20:15 now.

You really couldn't make it up!

[Rileybobs]

Season tickets can be used by other than the ST holder, as long it's the same age group.

Is that actually formalised anywhere because the T&C’s say differently. I know it’s not policed, just wonder where it is published?

[Leisure]

Is that actually formalised anywhere because the T&C’s say differently. I know it’s not policed, just wonder where it is published?

I'll try to find it but searching on the website is like looking for the proverbial needle in a haystack!

[Rileybobs]

I'll try to find it but searching on the website is like looking for the proverbial needle in a haystack!

Don’t worry about it. Especially not during a game. Just wondering if that is the case whether it is something that will remain so, what with digital tickets, a ticket app etc.

[Sean Dyche's Watch]

And about half an hour ago I clicked on the download match programme on the official site only to find it's still the Leeds programme.

Are previous digital programmes available, or just from the latest home game?

[ClaretTony]

Are previous digital programmes available, or just from the latest home game?

I think it is just the latest - can't find anywhere on the site where you can download earlier programmes.

[Sean Dyche's Watch]

I think it is just the latest - can't find anywhere on the site where you can download earlier programmes.

Okay, thanks for checking.