They probably aren't certain, but if they can only have 5k in for a game then they will probably ballot the games like the last game of the season2 Bee Holed wrote: ↑Tue Jun 08, 2021 10:31 amI am a phase 2 supporter, and I understand the club's cautionary approach to us.
However, what I am intrigued about is how the club are certain that they can admit the
10,000 phase 1 supporters.
Re: Phase 2 renewals and Phase 3 update
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Re: Re: Phase 2 renewals - ends on 15th June
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Re: Re: Phase 2 renewals - ends on 15th June
Long term ST holder. I think my first ST was back in 67/68. Cancelled last year and haven't bothered renewing with all the confusion and uncertainty. I may get another ST in time but only when it's all settled down. I may be dead before that happens though
Re: Re: Phase 2 renewals - ends on 15th June
A long time ticket holder with over 7000 points so have priority on away tickets with my lad. I didnt leave my money in the club because my lad bought is first house so money was tight for him and the product wasnt there to buy. To be treated in the way the club has is disgraceful, instead of giving the people priority for keeping the money in the club why didnt they see how points people had or is that too difficult?
I have fallen out with the club now after being treated as a 'phase 2' season ticketholder and if we cant attend the first game of the season they can stuff it. Rant over.
I have fallen out with the club now after being treated as a 'phase 2' season ticketholder and if we cant attend the first game of the season they can stuff it. Rant over.
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Re: Re: Phase 2 renewals - ends on 15th June
So you are suggesting that someone with 7,000 points who took their money back should be placed ahead of someone who had paid in full but has less points.Burypaddy wrote: ↑Tue Jun 08, 2021 8:00 pmA long time ticket holder with over 7000 points so have priority on away tickets with my lad. I didnt leave my money in the club because my lad bought is first house so money was tight for him and the product wasnt there to buy. To be treated in the way the club has is disgraceful, instead of giving the people priority for keeping the money in the club why didnt they see how points people had or is that too difficult?
I have fallen out with the club now after being treated as a 'phase 2' season ticketholder and if we cant attend the first game of the season they can stuff it. Rant over.
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Re: Re: Phase 2 renewals - ends on 15th June
Haha, brilliant. Somebody who hasn’t paid for a ticket should be prioritised over somebody who has I thought I’d seen it all before on here but this tops the lot!Burypaddy wrote: ↑Tue Jun 08, 2021 8:00 pmA long time ticket holder with over 7000 points so have priority on away tickets with my lad. I didnt leave my money in the club because my lad bought is first house so money was tight for him and the product wasnt there to buy. To be treated in the way the club has is disgraceful, instead of giving the people priority for keeping the money in the club why didnt they see how points people had or is that too difficult?
I have fallen out with the club now after being treated as a 'phase 2' season ticketholder and if we cant attend the first game of the season they can stuff it. Rant over.
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Re: Re: Phase 2 renewals - ends on 15th June
Imagine the outrage at refunds and stuff if it turns out they can only let 5,000 in!2 Bee Holed wrote: ↑Tue Jun 08, 2021 10:31 amHowever, what I am intrigued about is how the club are certain that they can admit the
10,000 phase 1 supporters.
Re: Phase 2 renewals
If your needing to move stands is due to a health issue, I'd suggest that you have a word with Elaine in the Ticket Office.standishclarets wrote: ↑Fri May 21, 2021 3:21 pmJust received an email from the ticket office and it says that they will not be offering seat swaps for next season 'due to the complex renewal process'!
Seat swaps won't be available until 2022/23 season. Real pity as I am having problems now going up stairs (arthritis in left hip) and our seats are in the Jimmy Mac upper!!
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Re: Re: Phase 2 renewals - ends on 15th June
Burypaddy wrote: ↑Tue Jun 08, 2021 8:00 pmA long time ticket holder with over 7000 points so have priority on away tickets with my lad. I didnt leave my money in the club because my lad bought is first house so money was tight for him and the product wasnt there to buy. To be treated in the way the club has is disgraceful, instead of giving the people priority for keeping the money in the club why didnt they see how points people had or is that too difficult?
I have fallen out with the club now after being treated as a 'phase 2' season ticketholder and if we cant attend the first game of the season they can stuff it. Rant over.
You aren't being treated as a phase 2 season ticket holder, you are a phase 2 season ticket holder.
Re: Re: Phase 2 renewals - ends on 15th June
The product wasnt there to purchase as we had no football so what were you buying????
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Re: Re: Phase 2 renewals - ends on 15th June
The chance to enter the ballot for any home games fans were allowed to attend last season should you wish to attend
To be a phase 1 season ticket holder
To avoid any potential price increase
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Re: Re: Phase 2 renewals - ends on 15th June
I must admit that being a Phase 2 supporter, I didn't read the info too much for Phase 1 supporters.claretonthecoast1882 wrote: ↑Tue Jun 08, 2021 10:39 amThey probably aren't certain, but if they can only have 5k in for a game then they will probably ballot the games like the last game of the season
However, I don't recall Phase 1 supporters being made aware of this, were they?
Crikey, this could get very complicated then. So say only 5000 allowed in each match,
that would mean the other 5,000 fans would need to be refunded. Is that how it would work?
Was all this explained to Phase 1 suppoorters?
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Re: Re: Phase 2 renewals - ends on 15th June
2 Bee Holed wrote: ↑Wed Jun 09, 2021 11:10 amI must admit that being a Phase 2 supporter, I didn't read the info too much for Phase 1 supporters.
However, I don't recall Phase 1 supporters being made aware of this, were they?
Crikey, this could get very complicated then. So say only 5000 allowed in each match,
that would mean the other 5,000 fans would need to be refunded. Is that how it would work?
Was all this explained to Phase 1 suppoorters?
Not sure anything like that was explained I was offering a "what may happen" if the club are restricted to that kind of number allowed to attend.
Anybody who has paid already and isn't allowed to attend a game won't lose their money though we have already seen this with what has happened during the last 2 seasons.
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Re: Re: Phase 2 renewals - ends on 15th June
A hypothetical question. Let’s say the government decide that 10,000 is the maximum number who can attend the first games in August. Not sure how we can know this as it might be calculated based on the size of the ground. Ok, so the club (or someone) reckon we have sold 10,000 phase 1 season tickets (exactly 10,000 I really doubt). What if we have sold 10,053 phase 1 tickets. Does this mean that for each game some sort of ballot needs to be held to determine which 52 fans cannot attend? I find this hard to believe. Any thoughts? Ps For once I am not even thinking about the phase 2 £10 brigade of which I am a member.
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Re: Re: Phase 2 renewals - ends on 15th June
I would imagine that the 3000 fans who were successful for the Liverpool match would be excluded from entering the 1st ballotWhitgord wrote: ↑Wed Jun 09, 2021 11:42 amA hypothetical question. Let’s say the government decide that 10,000 is the maximum number who can attend the first games in August. Not sure how we can know this as it might be calculated based on the size of the ground. Ok, so the club (or someone) reckon we have sold 10,000 phase 1 season tickets (exactly 10,000 I really doubt). What if we have sold 10,053 phase 1 tickets. Does this mean that for each game some sort of ballot needs to be held to determine which 52 fans cannot attend? I find this hard to believe. Any thoughts? Ps For once I am not even thinking about the phase 2 £10 brigade of which I am a member.
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Re: Phase 2 renewals - ends on 15th June
Yep, Whitgord. I pointed this out a while back which I've quoted below. You're also forgetting matchday staff and corporates, who need to be taken into account.
Better yet, wait until someone gets Brentford and Naarwich in the ballot, whilst another phase 1'er gets Man City and Chelsea. That's before allowances for where you'll be sitting are taken into account.
If there's any less than 11k (optimistically) capacity allowed, there's going to be some real fireworks.
Better yet, wait until someone gets Brentford and Naarwich in the ballot, whilst another phase 1'er gets Man City and Chelsea. That's before allowances for where you'll be sitting are taken into account.
If there's any less than 11k (optimistically) capacity allowed, there's going to be some real fireworks.
Darthlaw wrote: ↑Sat May 08, 2021 3:52 pm
Lets look at it this way, The club does not know currently what potential capacity restrictions are in place for next season. They know Cricket Field is not usable currently under Covid guidelines, which means a total capacity of 18k for the ground. They have 10k first option fans (current season ticket holders), approx 4k second option (phase 2) and unknown number of 'new' buyers waiting.
To satisfy everyone (phase one and two) the club needs to be able to fill 80% of the available stands. Added to this, any restriction above 45% of capacity (assuming no away fans) will mean the phase one will need to go to ballot until restrictions are eased. Fans have also been warned that potentially they will not have choice of seats, as spacing is made for social distancing.
So, phase one fans currently have their money with the club, no guaranteed seat or idea where they may be sat(yet) and the unknown pricing strategy for any ballot structure in future (will you pay the same for a successful ballot v Man City as you would Watford?). The key figure is the government open up 55% of the ground or 10k fans. They do however have first shout but if there is a situation where games are missed, they're into the refund / onaccount hijinks.
Phase 2 get to chuck £10 down and see how the land lies before committing fully. The magic figure is 80% of the ground and if that happens you pretty much know you have your seat. Between 55%-80% you will be in a ballot for a ticket. Also, if this isn't opened up until later in the season, you know you won't have to pay the full amount and have the refund/onaccount shenanigans.
Is there likely to be a relaxation of the capacity restriction? You'd think so. It's all just a waiting game now.
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Re: Re: Phase 2 renewals - ends on 15th June
I’m not sure anything was confirmed. It was hard enough just renewing to be honest. But I expect that those who can’t go will have to be refunded.2 Bee Holed wrote: ↑Wed Jun 09, 2021 11:10 amI must admit that being a Phase 2 supporter, I didn't read the info too much for Phase 1 supporters.
However, I don't recall Phase 1 supporters being made aware of this, were they?
Crikey, this could get very complicated then. So say only 5000 allowed in each match,
that would mean the other 5,000 fans would need to be refunded. Is that how it would work?
Was all this explained to Phase 1 suppoorters?
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Re: Re: Phase 2 renewals - ends on 15th June
Darthlow. Ref Your post just above this.
Who has said the cricket field stand cannot be used due to covid? I.e it cannot be made covid secure....why not?
Surely if you knock the capacity down by say 50% .....surely then it's just as covid secure as the other 3 stands? Or am I missing something?
Who has said the cricket field stand cannot be used due to covid? I.e it cannot be made covid secure....why not?
Surely if you knock the capacity down by say 50% .....surely then it's just as covid secure as the other 3 stands? Or am I missing something?
Re: Re: Phase 2 renewals - ends on 15th June
A couple of issues with the CF stand is the proximity of the away teams changing facilities and the fact that in the home section there's only 1 entry/exit into the stand from the concourse.2 Bee Holed wrote: ↑Wed Jun 09, 2021 3:11 pmDarthlow. Ref Your post just above this.
Who has said the cricket field stand cannot be used due to covid? I.e it cannot be made covid secure....why not?
Surely if you knock the capacity down by say 50% .....surely then it's just as covid secure as the other 3 stands? Or am I missing something?
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Re: Phase 2 renewals - ends on 15th June
Darthlaw wrote: ↑Wed Jun 09, 2021 11:53 amYep, Whitgord. I pointed this out a while back which I've quoted below. You're also forgetting matchday staff and corporates, who need to be taken into account.
Better yet, wait until someone gets Brentford and Naarwich in the ballot, whilst another phase 1'er gets Man City and Chelsea. That's before allowances for where you'll be sitting are taken into account.
If there's any less than 11k (optimistically) capacity allowed, there's going to be some real fireworks.
If it was an either or scenario I reckon a fair few would prefer Norwich/Brentford tickets over Chelsea/City.
I know I would.
Not that they’d welcome the extra complication of people choosing mind.
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Re: Re: Phase 2 renewals - ends on 15th June
Assuming there are no 'Away Fans' then there are two sets of turnstiles (i.e. either end) and is it 3 sets of toilets?
The steel barrier underneath the stand appears to be movable, ample space therefore for say 2,000 Burnley fans.
In fact opened up it probably has a more spacious concourse the either JMU and JHU.
Have the Club actually said they will not be using the CFS during the pandemic, or is this people's assumptions?
Re: Re: Phase 2 renewals - ends on 15th June
Don't think that the Club have said anything about arrangements going forwards but certainly for the games that we might have got to late last year and the Liverpool game, the CF was not deemed suitable for use.2 Bee Holed wrote: ↑Wed Jun 09, 2021 4:26 pmAssuming there are no 'Away Fans' then there are two sets of turnstiles (i.e. either end) and is it 3 sets of toilets?
The steel barrier underneath the stand appears to be movable, ample space therefore for say 2,000 Burnley fans.
In fact opened up it probably has a more spacious concourse the either JMU and JHU.
Have the Club actually said they will not be using the CFS during the pandemic, or is this people's assumptions?
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Re: Re: Phase 2 renewals - ends on 15th June
Neil Hart more than once in meetings I attended said the cricket field end couldn’t be used.2 Bee Holed wrote: ↑Wed Jun 09, 2021 3:11 pmDarthlow. Ref Your post just above this.
Who has said the cricket field stand cannot be used due to covid? I.e it cannot be made covid secure....why not?
Surely if you knock the capacity down by say 50% .....surely then it's just as covid secure as the other 3 stands? Or am I missing something?
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Re: Re: Phase 2 renewals - ends on 15th June
The portacabin dressing rooms for the way teams may well have something to to with that - much bigger for social distancing and likely blocking exits from the Cricket Field stand as there is no safe route pastClaretTony wrote: ↑Wed Jun 09, 2021 8:34 pmNeil Hart more than once in meetings I attended said the cricket field end couldn’t be used.
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Re: Re: Phase 2 renewals - ends on 15th June
It wasn’t anything to do with the dressing rooms. According to Hart it wasn’t but he wasn’t forthcoming with any detail.Chester Perry wrote: ↑Wed Jun 09, 2021 11:08 pmThe portacabin dressing rooms for the way teams may well have something to to with that - much bigger for social distancing and likely blocking exits from the Cricket Field stand as there is no safe route past
Re: Re: Phase 2 renewals - ends on 15th June
TL;DR. Have seat swaps started yet? Thanks
Re: Re: Phase 2 renewals - ends on Tuesday
Just a reminder that Phase 2 ends on Tuesday.
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Re: Phase 2 renewals - ends on Tuesday
another bump today...please don't miss the opportunity of the Phase 2 renewal scheme
Good luck!
Good luck!
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Re: Phase 2 renewals
standishclarets wrote: ↑Fri May 21, 2021 3:21 pmJust received an email from the ticket office and it says that they will not be offering seat swaps for next season 'due to the complex renewal process'!
Seat swaps won't be available until 2022/23 season. Real pity as I am having problems now going up stairs (arthritis in left hip) and our seats are in the Jimmy Mac upper!!
That totally contradicts what I was told on the phone. I was told I would have the ability to swap my seat prior to the start of the season.
Re: Phase 2 renewals - ends tomorrow (Tuesday 15th)
Unfortunately the releasing of contradicting information is certainly an issue which frustrates fans and doesn't put the club in a good light.gandhisflipflop wrote: ↑Mon Jun 14, 2021 11:07 amThat totally contradicts what I was told on the phone. I was told I would have the ability to swap my seat prior to the start of the season.
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Re: Re: Phase 2 renewals - ends tomorrow (Tuesday 15th)
So my Dad sits behind the directors box in the Bob Lord and he's had an email tonight telling him his seat is no longer available. Surely the club should have known this when he paid his 10 pound deposit the other week?
Re: Re: Phase 2 renewals - ends today (Tuesday 15th)
Someone also was told this by the Club but when I contacted the Club for them I was told that their seat was safe for this coming season but they would lose it in 22/23. I'll check if the situation has changed.
Last edited by Leisure on Tue Jun 15, 2021 12:31 pm, edited 1 time in total.
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Re: Re: Phase 2 renewals and more lost seats
After being told by the Club a few weeks ago that no season ticket holders seats were being lost this season in the area behind the Directors seats, they've now informed me that the situation has changed, some seats will be lost and that those season ticket holders who are affected will be contacted personally by the Club. I've asked for details of just how many ST holders will be affected and what alternative seats they will be offered and am awaiting a response.
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Re: Re: Phase 2 renewals and more lost seats
given that the club are actively pursuing matchday hospitality offerings this comes as no surprise - I was shocked that a single course meal and half-time tea and biscuits in the Brian Miller Lounge with specific seating in the Bob Lord (presumably next to the Directors box) - membership by invitation only, is £3000 + VAT a season https://www.burnleyfootballclub.com/mor ... spitality- we are rapidly moving to a situation where almost half of all matchday takings are being provided by less than 2000 ticket holders.Leisure wrote: ↑Sat Jun 19, 2021 12:18 pmAfter being told by the Club a few weeks ago that no season ticket holders seats were being lost this season in the area behind the Directors seats, they've now informed me that the situation has changed, some seats will be lost and that those season ticket holders who are affected will be contacted personally by the Club. I've asked for details of just how many ST holders will be affected and what alternative seats they will be offered and am awaiting a response.
I can also foresee a situation where (with further development at the Cricket Field end of the stand that the Bob Lod Stand becomes a predominantly Hospitality stand with more and more ordinary fans moved out as the club seek greater revenues.
Re: Re: Phase 2 renewals and more lost seats
Nobody will pay a premium price to sit behind pillers, so not much more can be done in the Bob lordChester Perry wrote: ↑Sat Jun 19, 2021 12:31 pmgiven that the club are actively pursuing matchday hospitality offerings this comes as no surprise - I was shocked that a single course meal and half-time tea and biscuits in the Brian Miller Lounge with specific seating in the Bob Lord (presumably next to the Directors box) - membership by invitation only, is £3000 + VAT a season https://www.burnleyfootballclub.com/mor ... spitality- we are rapidly moving to a situation where almost half of all matchday takings are being provided by less than 2000 ticket holders.
I can also foresee a situation where (with further development at the Cricket Field end of the stand that the Bob Lod Stand becomes a predominantly Hospitality stand with more and more ordinary fans moved out as the club seek greater revenues.
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Re: Re: Phase 2 renewals and more lost seats
So nearly £200 a game to watch from what would be £40 seat, but with a one course meal and a coffee and biscuits included ?? Seriously ?Chester Perry wrote: ↑Sat Jun 19, 2021 12:31 pmgiven that the club are actively pursuing matchday hospitality offerings this comes as no surprise - I was shocked that a single course meal and half-time tea and biscuits in the Brian Miller Lounge with specific seating in the Bob Lord (presumably next to the Directors box) - membership by invitation only, is £3000 + VAT a season https://www.burnleyfootballclub.com/mor ... spitality- we are rapidly moving to a situation where almost half of all matchday takings are being provided by less than 2000 ticket holders.
I can also foresee a situation where (with further development at the Cricket Field end of the stand that the Bob Lod Stand becomes a predominantly Hospitality stand with more and more ordinary fans moved out as the club seek greater revenues.
Re: Re: Phase 2 renewals and more lost seats
What’s the further development you mention?Chester Perry wrote: ↑Sat Jun 19, 2021 12:31 pmgiven that the club are actively pursuing matchday hospitality offerings this comes as no surprise - I was shocked that a single course meal and half-time tea and biscuits in the Brian Miller Lounge with specific seating in the Bob Lord (presumably next to the Directors box) - membership by invitation only, is £3000 + VAT a season https://www.burnleyfootballclub.com/mor ... spitality- we are rapidly moving to a situation where almost half of all matchday takings are being provided by less than 2000 ticket holders.
I can also foresee a situation where (with further development at the Cricket Field end of the stand that the Bob Lod Stand becomes a predominantly Hospitality stand with more and more ordinary fans moved out as the club seek greater revenues.
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Re: Re: Phase 2 renewals and more lost seats
pure speculation on my part, but there is room for more hospitality suite development under the Bob Lord stand - even more if admin offices are moved to a new building away from the stands a trait that is developing across the Premier League
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Re: Re: Phase 2 renewals and more lost seats
There is the option of building similar to the new offices on the cricket field side of the Bob Lord. That was previously considered but they would have had no seats available in the stand for them.Chester Perry wrote: ↑Sat Jun 19, 2021 1:39 pmpure speculation on my part, but there is room for more hospitality suite development under the Bob Lord stand - even more if admin offices are moved to a new building away from the stands a trait that is developing across the Premier League
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Re: Phase 2 renewals and more lost seats
If we sacrifice more and more of ground capacity to 'corporate ' seating surely this will have a negative impact on the atmosphere at games. We need everybody behind the team at home games to help us get maximum points from as many fixtures as possible.
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Re: Re: Phase 2 renewals and more lost seats
Anything is possible including a new roof on the stand that doesn't require the stanchions through the stand. It all comes down to what the owners believe will give the best return and uplift for the revenues, I think I am safe in saying we all recognise that we desperately need to increase revenuesClaretTony wrote: ↑Sat Jun 19, 2021 1:47 pmThere is the option of building similar to the new offices on the cricket field side of the Bob Lord. That was previously considered but they would have had no seats available in the stand for them.
Re: Re: Phase 2 renewals and more lost seats
They appear to have got around that problem in other parts of the ground by just moving ST holders out of their seats!ClaretTony wrote: ↑Sat Jun 19, 2021 1:47 pmThere is the option of building similar to the new offices on the cricket field side of the Bob Lord. That was previously considered but they would have had no seats available in the stand for them.
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Re: Phase 2 renewals and more lost seats
how is the atmosphere at Anfield with core season tickets now down to 50% and likely to drop further with the new stand development - the most profitable spread in the league tends to be 50% standard season ticket holders, 20% corporate and 30% matchday/tourist ticketsConroysleftfoot wrote: ↑Sat Jun 19, 2021 2:04 pmIf we sacrifice more and more of ground capacity to 'corporate ' seating surely this will have a negative impact on the atmosphere at games. We need everybody behind the team at home games to help us get maximum points from as many fixtures as possible.
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Re: Phase 2 renewals and more lost seats
There is zero atmosphere in the Bob Lord anyway. Any atmosphere comes from the cricket field or the CFS side of the Longside. I once got told off in the Bob Lord for standing up when we got a penalty!Conroysleftfoot wrote: ↑Sat Jun 19, 2021 2:04 pmIf we sacrifice more and more of ground capacity to 'corporate ' seating surely this will have a negative impact on the atmosphere at games. We need everybody behind the team at home games to help us get maximum points from as many fixtures as possible.
Re: Re: Phase 2 renewals and more lost seats
My concern is where will these alternative seats be? Obviously there’s no mention yet of just how many but as I’ve mentioned previously we attended on day one (early- we're part of the displaced 132 ) of the invite to look at alternative seats and there was very little choice, we’ve ended up where we don’t want to be really but hey ho. I feel sorry for these people being told they’ll have to move so late in the day.Leisure wrote: ↑Sat Jun 19, 2021 12:18 pmAfter being told by the Club a few weeks ago that no season ticket holders seats were being lost this season in the area behind the Directors seats, they've now informed me that the situation has changed, some seats will be lost and that those season ticket holders who are affected will be contacted personally by the Club. I've asked for details of just how many ST holders will be affected and what alternative seats they will be offered and am awaiting a response.
Re: Re: Phase 2 renewals and more lost seats
When you say that there was very little choice for you. In addition to the 5000 or so non-season tickets which would have been available to you, do you know if you were offered any seats which were previously seats occupied by Phase 2 people?beddie wrote: ↑Sat Jun 19, 2021 2:24 pmMy concern is where will these alternative seats be? Obviously there’s no mention yet of just how many but as I’ve mentioned previously we attended on day one (early- we're part of the displaced 132 ) of the invite to look at alternative seats and there was very little choice, we’ve ended up where we don’t want to be really but hey ho. I feel sorry for these people being told they’ll have to move so late in the day.
Re: Phase 2 renewals and more lost seats
Leisure. No, all that happened was we were taken into the Bob Lord first and shown any available seats, I omitted to add that we needed three together, however, most were singles and viewing was awful with the pillars. They had a plan with them for the JHL which is where we were displaced from, there was plenty of choice in the first three front rows but after that they were just odd ones or two’s here and there. I can’t remember being offered more seat choice of three together than the ones we were given, incidentally from start to finish there was never a discussion about phase 2 seats so I don’t know if they’d made a decision at that time about that or if they were included in what we were offered. I’ve checked with my wife to make sure what I’ve said is correct as far as we can remember and that is the case.
Leisure. I omitted to add that we were specifically looking at block 5 and 6 so there may have been a lot more available in the other blocks.
Leisure. I omitted to add that we were specifically looking at block 5 and 6 so there may have been a lot more available in the other blocks.
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Re: Phase 2 renewals and more lost seats
we got a penalty??!*?FeedTheArf wrote: ↑Sat Jun 19, 2021 2:24 pmI once got told off in the Bob Lord for standing up when we got a penalty!