Help please thank you..

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morpheus2
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Help please thank you..

Post by morpheus2 » Wed Jul 28, 2021 8:45 pm

I realise I will probably get some stick because I "should of (have) used the search bar"...well I did and a million results gave me no definitive answer soooooo...
Please does enyone have a quick link straight to where I can start a claim for a refund for last season's ticket, I could do with the money haha.
I am continuing paying monthly for this season's ticket and looking forward to my Bovril and steak and pepper pie!
Thanks in advance - kiss kiss emojis

ClaretTony
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Re: Help please thank you..

Post by ClaretTony » Wed Jul 28, 2021 9:09 pm

morpheus2 wrote:
Wed Jul 28, 2021 8:45 pm
I realise I will probably get some stick because I "should of (have) used the search bar"...well I did and a million results gave me no definitive answer soooooo...
Please does enyone have a quick link straight to where I can start a claim for a refund for last season's ticket, I could do with the money haha.
I am continuing paying monthly for this season's ticket and looking forward to my Bovril and steak and pepper pie!
Thanks in advance - kiss kiss emojis
You can’t be paying monthly - there isn’t a monthly direct debit this season.

If you left your money in, didn’t the club automatically renew for you in the end?

morpheus2
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Re: Help please thank you..

Post by morpheus2 » Wed Jul 28, 2021 9:21 pm

ClaretTony wrote:
Wed Jul 28, 2021 9:09 pm
You can’t be paying monthly - there isn’t a monthly direct debit this season.

If you left your money in, didn’t the club automatically renew for you in the end?

I really don't know, to my detriment I haven't been keeping up with updates... what I do know is that £37.92 is still coming out of my bank every month.
I guess I presumed I could get a refund for last seasons as the payment is still coming out for this season...maybe a call to the ticket office is required.

ClaretTony
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Re: Help please thank you..

Post by ClaretTony » Wed Jul 28, 2021 9:21 pm

morpheus2 wrote:
Wed Jul 28, 2021 9:21 pm
I really don't know, to my detriment I haven't been keeping up with updates... what I do know is that £37.92 is still coming out of my bank every month.
I guess I presumed I could get a refund for last seasons as the payment is still coming out for this season...maybe a call to the ticket office is required.
I’d speak to them
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PremierLeagueClass
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Re: Help please thank you..

Post by PremierLeagueClass » Wed Jul 28, 2021 9:29 pm

ClaretTony wrote:
Wed Jul 28, 2021 9:09 pm
You can’t be paying monthly - there isn’t a monthly direct debit this season.

If you left your money in, didn’t the club automatically renew for you in the end?
I bought a season ticket the other day and was able to pay by direct debit.

Fez
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Re: Help please thank you..

Post by Fez » Wed Jul 28, 2021 9:37 pm

There is a direct debit option this season

cricketfieldclarets
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Re: Help please thank you..

Post by cricketfieldclarets » Wed Jul 28, 2021 10:18 pm

People I know who hadnt renewed have signed up for next year have done so on dd

beddie
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Re: Help please thank you..

Post by beddie » Wed Jul 28, 2021 10:57 pm

Yes I too would recommend speaking to them, I’ve had a similar situation and they couldn’t have been more helpful.
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ClaretTony
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Re: Help please thank you..

Post by ClaretTony » Thu Jul 29, 2021 12:25 am

PremierLeagueClass wrote:
Wed Jul 28, 2021 9:29 pm
I bought a season ticket the other day and was able to pay by direct debit.
Not monthly - and the OP hasn’t just bought one.

Leisure
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Re: Help please thank you..

Post by Leisure » Thu Jul 29, 2021 8:03 am

ClaretTony wrote:
Thu Jul 29, 2021 12:25 am
Not monthly - and the OP hasn’t just bought one.
There is a 6 x monthly payment option available.

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Re: Help please thank you..

Post by ClaretTony » Thu Jul 29, 2021 10:22 am

Leisure wrote:
Thu Jul 29, 2021 8:03 am
There is a 6 x monthly payment option available.
yes, but the OP said he had left his money in and is still paying his regular monthly amount.

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Re: Help please thank you..

Post by Leisure » Thu Jul 29, 2021 6:17 pm

ClaretTony wrote:
Thu Jul 29, 2021 10:22 am
yes, but the OP said he had left his money in and is still paying his regular monthly amount.
And that confused me! But I was just wanting to point out to any prospective Phase 3 people that there was a monthly DD option.

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