2021/22: Brentford v Burnley – Ticket Information

[ClaretTony]

All the ticket details for our trip to Brentford

https://www.uptheclarets.com/2021-22-br ... nformation

[IanMcL]

I am on hols for that match. Will miss our first visit to the new stadium.

Mind you, all this standing has literally crippled my foot!
Always a struggle but foot locked and extremely painful, these last days. About 50% better today but when the seats were nice and soft, it is irritating to have to stand for the match, then walk along way.

Must be getting too old for away matches!

[BurnleyDenmark]

Hello.
Is there any seasonticket holders who will not be going and can help me with 2 tickets for this match ?
I have emailed the supporter liason officer at Burnley but they were not able to help,they said that i should wait for general sale.
I will be in Burnley for the match against Chelsea and can meet up there.
Thanks in advance.
Torben

[bfcbri]

It would be nice if they went on sale at the time stated as still not available

#UTC

[claret wizard]

They are truly shocking.

[Burnleydan]

They are showing on sale on a PC but not on mobile phone?
I’m also struggling to change the age category, anyone else have this issue?

[Targetman]

I cant change the age category either!

[Burnleydan]

It looks like you can only buy the age category that the clarets number relates too, therefore you can’t buy a child’s ticket with an adult number.

[claretonthecoast1882]

It looks like you can only buy the age category that the clarets number relates too, therefore you can’t buy a child’s ticket with an adult number.

Normally managed in the past is this something they have changed ?

[Burnleydan]

Normally managed in the past is this something they have changed ?

I’ve always managed it in the past to use the wife’s points to get one of the kids a ticket but looks like they have changed it.

[bfcbri]

I did manage to buy an over 65 as it automatically changed it when I updated my basket but it didn't change the price to the 18-25 year old I bought for so not quite sure why it didn't do that that!

[claretonthecoast1882]

I did manage to but an over 65 as it automatically changed it when I updated my basket but it didn't change the price to the 18-25 year old I bought for so not quite sure why it didn't do that that!

Yeah, does seem so. Just tried it with a different age bracket and changes it back at checkout

[Rileybobs]

Yeah, does seem so. Just tried it with a different age bracket and changes it back at checkout

Just done the same. Want to buy an adult ticket with an over 65 clarets number, spoke to a chap at the ticket office this morning who said I could do so. Selected adult but it defaulted back to over-65 at checkout. Ended up buying but will contact the ticket office for them to upgrade the ticket as I was told this was allowed.

[aggi]

They are showing on sale on a PC but not on mobile phone?
I’m also struggling to change the age category, anyone else have this issue?

You can change it but you need to do lots of reassigning tickets and updating the baskets to get it to let you. I assigned two tickets to the same clarets number which gave an error (as you can only buy one ticket) but did let me change the categories when I reassigned to the correct number.

[claretonthecoast1882]

Just done the same. Want to buy an adult ticket with an over 65 clarets number, spoke to a chap at the ticket office this morning who said I could do so. Selected adult but it defaulted back to over-65 at checkout. Ended up buying but will contact the ticket office for them to upgrade the ticket as I was told this was allowed.

I was going to hang on and see if they corrected it as I have 7 adults and 1 newly aged concession accounts on mine.

Wanted 8 adults but will do the same and sort with the ticket office when over for a game. The numbers on my order are just shy of 500 sold so probably sold out before they correct it. There can't be a club that makes ticketing as awkward as this.

[Burnleydan]

You can change it but you need to do lots of reassigning tickets and updating the baskets to get it to let you. I assigned two tickets to the same clarets number which gave an error (as you can only buy one ticket) but did let me change the categories when I reassigned to the correct number.

Oddly all the age options are now available, and as you say it reverts back to the original age category when you update the basket, but update the basket a second time now works fine cheers.

[burnmark]

Bought mine at 3.10pm and over 600 sold.

[Dark Cloud]

Got mine at 2.05 so probably right by the corner flag able to see f all!! On holiday till Wednesday and had to frantically badger the young bar maid in the pub for the WiFi code and get logged in. Couldn't believe how easy it was after all the shenanigans trying to renew my ST last week.

[mybloodisclaret]

Hello.
Is there any seasonticket holders who will not be going and can help me with 2 tickets for this match ?
I have emailed the supporter liason officer at Burnley but they were not able to help,they said that i should wait for general sale.
I will be in Burnley for the match against Chelsea and can meet up there.
Thanks in advance.
Torben

Hi Torben, it is nice to see the Claret flag being flown in Denmark, I think this game is likely to sell out to Burnley fans quickly so it may be a struggle to get tickets. I wish you good luck. Enjoy the Chelsea match. UTC

[thelaughingclaret]

I don’t get why some people always seem to defend the ticket office. It is a shambles. The administrative side of things is worse than a lot of non-league clubs.

[Leisure]

I don’t get why some people always seem to defend the ticket office. It is a shambles. The administrative side of things is worse than a lot of non-league clubs.

I don't know what job you do but imagine having to do it with one (and sometimes both) hands tied behind your back! And having to deal with complaints about the ticketing website and telephone system which you have no control over.

[tybfc]

I don't know what job you do but imagine having to do it with one (and sometimes both) hands tied behind your back! And having to deal with complaints about the ticketing website and telephone system which you have no control over.

I think our Club is symptomatic of any badly run organisation where the front office bears the brunt of the grief from it's customers.

You have to feel sorry for those who work in our ticket office as Leisure says. They have to deal with the ineptitude of those who make the decisions and then hide away and are never answerable to the fans.

[Spike]

I bought 4 tickets just after 2pm no problemo

[box_of_frogs]

All the foundation allocated tickets have been sold. Will have to see if any are left for general sale.

[claretblue]

I don't know what job you do but imagine having to do it with one (and sometimes both) hands tied behind your back!

Houdini made a living out of it!

[Rileybobs]

I was going to hang on and see if they corrected it as I have 7 adults and 1 newly aged concession accounts on mine.

Wanted 8 adults but will do the same and sort with the ticket office when over for a game. The numbers on my order are just shy of 500 sold so probably sold out before they correct it. There can't be a club that makes ticketing as awkward as this.

Spoke to the ticket office today as I couldn’t get through yesterday afternoon. They confirmed that tickets have already been distributed and advised me to ring back on 9th March to pay the additional £5. I will then need to go to the ticket office at Brentford to have the ticket reprinted. Bit of a faff but at least it’s sorted.

[jrgbfc]

Spoke to the ticket office today as I couldn’t get through yesterday afternoon. They confirmed that tickets have already been distributed and advised me to ring back on 9th March to pay the additional £5. I will then need to go to the ticket office at Brentford to have the ticket reprinted. Bit of a faff but at least it’s sorted.

I know technically you shouldn't but with electronic turnstiles does anybody check anyway? Seems a lot of hassle for the sake of a fiver.

[Rileybobs]

I know technically you shouldn't but with electronic turnstiles does anybody check anyway? Seems a lot of hassle for the sake of a fiver.

Maybe not but I didn’t fancy travelling down to London with the risk of one of us not gaining entry.

[box_of_frogs]

Bought mine at 3.10pm and over 600 sold.

Anyone any idea of what allocation we took?

[Leisure]

Think the max away allocation is around 1700. So would expect/hope that that's what we've taken.

[claretonthecoast1882]

Spoke to the ticket office today as I couldn’t get through yesterday afternoon. They confirmed that tickets have already been distributed and advised me to ring back on 9th March to pay the additional £5. I will then need to go to the ticket office at Brentford to have the ticket reprinted. Bit of a faff but at least it’s sorted.

Bit of a pain having to do that on the day but at least they will sort it, I managed to get lucky as when one of my lads was ordering his he was only getting 3 so he ordered another adult and a mates dad has taken the over 65 ticket off me.

[Stevie2112]

My tickets arrived today.
Two have an A on the left hand perforation,one has a C on the right perforation.
They all say adult ,and the price of £30.
Why are they different?

[BleedingClaret]

My tickets arrived today.
Two have an A on the left hand perforation,one has a C on the right perforation.
They all say adult ,and the price of £30.
Why are they different?

Just checked my 3 and all say A, so yes you'd better check that out, C could be Child.
Although it says £30, it could be the barcode that determines it usage, nowt straightforward these days.

[Spijed]

Just checked my 3 and all say A, so yes you'd better check that out, C could be Child.
Although it says £30, it could be the barcode that determines it usage, nowt straightforward these days.

Or C for concession

[Paul Waine]

My tickets arrived today.
Two have an A on the left hand perforation,one has a C on the right perforation.
They all say adult ,and the price of £30.
Why are they different?

A = adult; C = concession.

I assume one of your group is either over 65 or a youngster.

This is common for lots of the away tickets.

[Stevie2112]

Cheers,will pop into the ticket office later.

[aggi]

I see it's now sold out on the website.

Anyone know if this is proper sold out or will reappear at some random point?

[jrgbfc]

I'd be surprised if we've sold out already, I'd check again tomorrow morning.

[TonbridgeClaret]

I see it's now sold out on the website.

Anyone know if this is proper sold out or will reappear at some random point?

I forgot to get my foundation tickets on Monday, and they'd sold out on Tuesday, so I spoke to the ticket office at 2pm today and asked if Brentford tickets would reach general sale. The lady said they'd taken the full allocation of just over 1,700 and there were only 300 left, so it was unlikely. Looks like me and the wife won't be going.

[Leisure]

In response to Aggi's question. That's the million dollar question!

[ClaretInLeeds]

They announced at half time today that tickets are still on sale for Brentford, but the announcer said it was the 5th March.

[TonbridgeClaret]

Showing sold out online and the ticket office have just confirmed it when I phoned.

Can I be the first to request two tickets from anyone who is suddenly unable to attend? I would be eternally grateful!

[NewClaret]

Clearly have not taken enough then!

[Cheshireclaret]

I thought we took the full allocation. The stadium isn’t that big so I suspect your ‘outrage’ is misplaced.

[mybloodisclaret]

6000 points

4000 points

Even made it to 2000 points on sale and were available yesterday afternoon. Demand / Interest has been high, I would be surprised if we haven't taken full allocation.

[NewClaret]

No outrage from me, because I wasn’t going Hope that’s the case and we’ve sold the full allocation.

Does feel as though demand for tickets is returning.

[wilks_bfc]

The away end at Brentford only holds 2000, so if we haven't taken that full allocation, questions need to be asked

[cav]

I think there were only 1,700 available which is the same allocation that Newcastle have for their game at Brentford on Saturday.

https://www.nufc.co.uk/news/latest-news ... ews-21-22/

[Leisure]

The away end at Brentford only holds 2000, so if we haven't taken that full allocation, questions need to be asked

They've given up the required 10% of their capacity. Given the very poor followings which we've had this season, our Club would have been justified in taking even less than the 1725!

[Quickenthetempo]

The away end at Brentford only holds 2000, so if we haven't taken that full allocation, questions need to be asked

1700 it holds.

New Ground would always sell out.