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Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 12:15 pm
by Leisure
Has anyone seen anywhere that the Club have announced that the tickets are back on sale?

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 12:17 pm
by Granny WeatherWax
Leisure wrote:
Mon Aug 08, 2022 12:15 pm
Has anyone seen anywhere that the Club have announced that the tickets are back on sale?
A rhetorical question I suspect :-)

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 12:20 pm
by Granny WeatherWax
aggi wrote:
Mon Aug 08, 2022 12:11 pm
Inspired by the above I also emailed, response was:

Please accept our apology in the delay in sending these, some of our tickets were sent out last week and we have another batch to send today.

If you have not received these by Wednesday, please contact us and we will add you to our reprint list for you collect from Watford.
I tried to pick ‘collect at ticket office’ for West Brom if the club are going to insist on leaving it so late to send tickets, however it wasn’t an option.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 12:27 pm
by Leisure
Granny WeatherWax wrote:
Mon Aug 08, 2022 12:17 pm
A rhetorical question I suspect :-)
No it's not. Can't find anything on the Club website but I know that they send stuff out on Twitter but I can't find anything there either but I might have missed it.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 2:29 pm
by Granny WeatherWax
Leisure wrote:
Mon Aug 08, 2022 12:27 pm
No it's not. Can't find anything on the Club website but I know that they send stuff out on Twitter but I can't find anything there either but I might have missed it.
I cant see that they've mentioned it on any of the social media outlets

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 3:21 pm
by Leisure
Granny WeatherWax wrote:
Mon Aug 08, 2022 2:29 pm
I cant see that they've mentioned it on any of the social media outlets
Neither could I but just wanted to check with others that they had put something on and I'd missed it. Yet again, very poor/non-existent communication from the Club!

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 5:13 pm
by Joe Claret
Anyone know how many tickets we’ve sold for watford?

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Mon Aug 08, 2022 5:16 pm
by Leisure
Joe Claret wrote:
Mon Aug 08, 2022 5:13 pm
Anyone know how many tickets we’ve sold for watford?
No, not even the TO seem to know!

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:08 pm
by Granny WeatherWax
Anyone, like me, not received theirs yet?

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:24 pm
by ecc
Can't see owt on OS.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:30 pm
by Leisure
Granny WeatherWax wrote:
Tue Aug 09, 2022 8:08 pm
Anyone, like me, not received theirs yet?
Received 2 of my initial 3 orders on Friday but had to collect the other one.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:46 pm
by SouthamptonClaret
Does anybody know when tickets are usually posted please? Ordered mine on the day they went on general sale. Nothing received yet and can't get an answer from the ticket office (literally, the phone isn't answered), have left my details for a call back. Has anybody received their tickets by post? Thanks!

Edit - sorry, found the answer further up the thread!

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:47 pm
by Leisure
SouthamptonClaret wrote:
Tue Aug 09, 2022 8:46 pm
Does anybody know when tickets are usually posted please? Ordered mine on the day they went on general sale. Nothing received yet and can't get an answer from the ticket office (literally, the phone isn't answered), have left my details for a call back. Has anybody received their tickets by post? Thanks!
Yes, as per my thread above yours. When ringing the Club try going for the Reception option and ask for the TO.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:48 pm
by SouthamptonClaret
Leisure wrote:
Tue Aug 09, 2022 8:47 pm
Yes, as per my thread above yours. When ringing the Club try going for the Reception option and ask for the TO.
Just seen it, thanks!

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:50 pm
by Leisure
SouthamptonClaret wrote:
Tue Aug 09, 2022 8:48 pm
Just seen it, thanks!
If they haven't arrived by Thursday I'd ask for a re-print to be picked up at Watford.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:51 pm
by Shappie
Granny WeatherWax wrote:
Tue Aug 09, 2022 8:08 pm
Anyone, like me, not received theirs yet?


I’m in the same boat as you

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:55 pm
by Granny WeatherWax
Leisure wrote:
Tue Aug 09, 2022 8:30 pm
Received 2 of my initial 3 orders on Friday but had to collect the other one.
I’m not local so a ball ache to collect. Tried to chose collect for West Brom but not an option so I’m at the mercy of when they post them out again! Shame they can’t do it as soon as they receive them.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:56 pm
by Granny WeatherWax
Shappie wrote:
Tue Aug 09, 2022 8:51 pm
I’m in the same boat as you
Trip to Watford ticket office in store for us by the looks of things.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 8:59 pm
by Leisure
Granny WeatherWax wrote:
Tue Aug 09, 2022 8:55 pm
I’m not local so a ball ache to collect. Tried to chose collect for West Brom but not an option so I’m at the mercy of when they post them out again! Shame they can’t do it as soon as they receive them.
If they don't arrive by Thursday ask the TO to arrange a re-print to be picked up at Watford.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 9:15 pm
by Shappie
Granny WeatherWax wrote:
Tue Aug 09, 2022 8:56 pm
Trip to Watford ticket office in store for us by the looks of things.

I rang the Ticket office today and left a message to get a callback as they didn’t answer, admittedly before I had read this thread. I will leave it until Thursday now and if they aren’t here I will ring them again and pick them up on the day

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 10:12 pm
by aggi
Shappie wrote:
Tue Aug 09, 2022 9:15 pm
I rang the Ticket office today and left a message to get a callback as they didn’t answer, admittedly before I had read this thread. I will leave it until Thursday now and if they aren’t here I will ring them again and pick them up on the day
I received a very quick response when I emailed (see a few posts above, I still haven't received mine) compared to the many times I've attempted to call with no answer and no call back.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Tue Aug 09, 2022 10:23 pm
by Shappie
aggi wrote:
Tue Aug 09, 2022 10:12 pm
I received a very quick response when I emailed (see a few posts above, I still haven't received mine) compared to the many times I've attempted to call with no answer and no call back.


Ok thanks Aggi. I’ll try that on Thursday if mine still haven’t arrived. There might be a few of us at the ticket office Friday night by the looks of things !

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 1:32 am
by CombatClaret
Ordered mine on the 2nd and still not arrived.
What a farse.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 9:51 am
by claretonthecoast1882
There seems to be some weird thinking behind ticket sales this season.

Spoke to mate who is a Blackpool fan and coming over with us for a few drinks when we play them and they haven't received tickets for this game as yet from us

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 10:45 am
by CombatClaret
"Our last batch of Watford tickets were sent out yesterday. [TUES 09]
If you have not received your Watford tickets by Friday morning, please get in touch and we will put these tickets on our reprint list to be collected at Watford."

Not a fan of cutting it that fine.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 10:46 am
by northeastclaret
Still waiting for my Huddersfield tickets allegedly sent in the post ☹️, the club posting tickets out has been very reliable in the past.

Didn’t order Watford but have with Wigan

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 10:53 am
by defournonblondes
Tickets arrived this morning, hopefully they have for everyone else who was waiting.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 11:19 am
by Targetman
I went into the ticket office on Monday to buy one, thought I would do that rather than have to rely on them posting it to me at such short notice if I bought online.

The lady who was serving me gave me the price and then said....."plus £1 for postage".....
I said, but its not being posted, I'm collecting it now.

She then said that she couldn't actually give me the ticket because all tickets had to be posted, I couldn't believe it really. She wasn't able to give me any explanation for this which seemed a bit strange.
She told me that I would receive it by Wednesday.
Well the postman has been today but no ticket!

It's no wonder the ticket office gets plenty of complaints with what is going on this season. Our Huddersfield tickets were sent to a wrong address and now this with Watford tickets.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 11:36 am
by jrgbfc
Targetman wrote:
Wed Aug 10, 2022 11:19 am
I went into the ticket office on Monday to buy one, thought I would do that rather than have to rely on them posting it to me at such short notice if I bought online.

The lady who was serving me gave me the price and then said....."plus £1 for postage".....
I said, but its not being posted, I'm collecting it now.

She then said that she couldn't actually give me the ticket because all tickets had to be posted, I couldn't believe it really. She wasn't able to give me any explanation for this which seemed a bit strange.
She told me that I would receive it by Wednesday.
Well the postman has been today but no ticket!

It's no wonder the ticket office gets plenty of complaints with what is going on this season. Our Huddersfield tickets were sent to a wrong address and now this with Watford tickets.
That's ridiculous. When I bought my Wigan tickets they gave me the option of collecting at the ticket office.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 11:44 am
by Granny WeatherWax
My tickets arrived this morning, with the royal mate date stamp of yesterday, so a late posting by BFC issue.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 11:44 am
by Granny WeatherWax
jrgbfc wrote:
Wed Aug 10, 2022 11:36 am
That's ridiculous. When I bought my Wigan tickets they gave me the option of collecting at the ticket office.
No option to pick up West Brom tickets when i bought mine

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 11:47 am
by Mad_tony_c
No post no ticket as of yet. Fingers crossed it comes today

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 12:03 pm
by ClaretTony
It really is a nonsense. I've always been very supportive of the ticket office but the way they are handling away tickets now is totally unacceptable.

Re Watford

1. I had no option, had to select POST.
2. Had to call in last Friday to collect so I could distribute them on Saturday. I was told they'd only arrived the day before (that's not true) yet mine were in an envelope waiting to be sent out. When I again asked why, I was told they'd better things to do. There was a long queue too with hardly anyone serving. They'd even pulled down the blind and closed the enquiry window.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 12:19 pm
by Longsidelenny1882
Oh dear not good regarding the ticket office any body have any good tips for the club to take on board regarding running the ticket office utc

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 12:22 pm
by claretonthecoast1882
Longsidelenny1882 wrote:
Wed Aug 10, 2022 12:19 pm
Oh dear not good regarding the ticket office any body have any good tips for the club to take on board regarding running the ticket office utc
Send tickets to our opposition in a decent time frame (Blackpool hadn't received theirs as of late yesterday for a game 10 days away)

Post tickets out when purchased for our away games rather than wait til the last minute

If someone wants to collect them when buying online let them

If someone comes in the ticket office and buys tickets and you have them there with you don't be a p***k and tell them you have to post them hand them over


It is a special skill to make something so simple difficult.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 1:11 pm
by aggi
My Watford tickets finally arrived today, franked yesterday. Strange that they took so long given that in previous seasons this is one thing where they were really good with tickets coming really quickly.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 3:02 pm
by Mad_tony_c
Yeah mine arrive today finally. Franked yesterday

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 3:25 pm
by Shappie
aggi wrote:
Wed Aug 10, 2022 1:11 pm
My Watford tickets finally arrived today, franked yesterday. Strange that they took so long given that in previous seasons this is one thing where they were really good with tickets coming really quickly.

Same here.

Has anybody still not got theirs?

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Wed Aug 10, 2022 7:20 pm
by Xianclaret
Still waiting for mine in the post to SW19.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 11:22 am
by ClaretTony
For those who didn't order tickets - you can now pay on the day at Watford.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 11:25 am
by ClaretTony
aggi wrote:
Wed Aug 10, 2022 1:11 pm
My Watford tickets finally arrived today, franked yesterday. Strange that they took so long given that in previous seasons this is one thing where they were really good with tickets coming really quickly.
New regime in the ticket office. In previous seasons, they've been posted out immediately but those doing it previously are no longer in the ticket office. Now we are told via the ticketing site that: "Our fulfilment team will work through all orders and post tickets out on the week leading up to the game."

I think the fulfilment team might be a young lad who sticks tickets the tickets in and licks then envelopes.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 11:34 am
by jrgbfc
Wigan could be fun with nearly 5 thousand to sort out.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 11:40 am
by claretonthecoast1882
ClaretTony wrote:
Thu Aug 11, 2022 11:25 am
New regime in the ticket office. In previous seasons, they've been posted out immediately but those doing it previously are no longer in the ticket office. Now we are told via the ticketing site that: "Our fulfilment team will work through all orders and post tickets out on the week leading up to the game."

I think the fulfilment team might be a young lad who sticks tickets the tickets in and licks then envelopes.

He has done his fulfilment and sent Blackpool their tickets finally for them to start selling 8 days before the game

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 12:10 pm
by Xianclaret
Ticket not come today SW19 so rang ticket office (eventually got through) and on the reprint list at Watford.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 12:28 pm
by Shappie
Xianclaret wrote:
Thu Aug 11, 2022 12:10 pm
Ticket not come today SW19 so rang ticket office (eventually got through) and on the reprint list at Watford.


As will a few others no doubt. This could end up being a proper ball ache if for some reason you get delayed and end up missing kick off

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 2:52 pm
by Targetman
Shappie wrote:
Thu Aug 11, 2022 12:28 pm
As will a few others no doubt. This could end up being a proper ball ache if for some reason you get delayed and end up missing kick off
I haven't received my ticket.
I've been ringing for most of the day with no success. I've also emailed them but had no response.
I've spoken to a guy called Duncan on reception who tried to put me through to the ticket office but he couldn't get a response from them either.

This is without doubt a ridiculous state of affairs within the club.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 3:08 pm
by IanMcL
ClaretTony wrote:
Thu Aug 11, 2022 11:22 am
For those who didn't order tickets - you can now pay on the day at Watford.
Thought it was sold out weeks ago???

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 3:11 pm
by Shappie
Targetman wrote:
Thu Aug 11, 2022 2:52 pm
I haven't received my ticket.
I've been ringing for most of the day with no success. I've also emailed them but had no response.
I've spoken to a guy called Duncan on reception who tried to put me through to the ticket office but he couldn't get a response from them either.

This is without doubt a ridiculous state of affairs within the club.

It is for sure. Hope you get it sorted out mate

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 3:24 pm
by ClaretTony
Targetman wrote:
Thu Aug 11, 2022 2:52 pm
I haven't received my ticket.
I've been ringing for most of the day with no success. I've also emailed them but had no response.
I've spoken to a guy called Duncan on reception who tried to put me through to the ticket office but he couldn't get a response from them either.

This is without doubt a ridiculous state of affairs within the club.
Leisure deals with all the ticketing issues for Burnley FC Supporters Groups and I can confirm he’s pulling his hair out at such a rate that he’ll soon be as bald as me.

Re: 2022/23: Watford v Burnley – Ticket Information

Posted: Thu Aug 11, 2022 3:27 pm
by Leisure
ClaretTony wrote:
Thu Aug 11, 2022 3:24 pm
Leisure deals with all the ticketing issues for Burnley FC Supporters Groups and I can confirm he’s pulling his hair out at such a rate that he’ll soon be as bald as me.
And I'm fareing no better. Rang twice and, as requested, left my details for a call back but haven't had one yet. Also, tried going through Reception but still couldn't get through to the TO.