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Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Tue Jan 31, 2023 5:42 pm
by giveusaB
TV games according to Twitter

Sheffield Utd v Wrexham tues itv4
Sunderland v Fulham wed BBC1

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Tue Jan 31, 2023 5:44 pm
by bumba
Vince Fontaine wrote:
Tue Jan 31, 2023 5:38 pm
Have you managed to buy a ticket using the phone or calling at the ticket office? I can’t find this stated anywhere.

UTC
I contacted the ticket office because I couldn't find any information and that's what they have told me

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Tue Jan 31, 2023 5:48 pm
by Vince Fontaine
bumba wrote:
Tue Jan 31, 2023 5:44 pm
I contacted the ticket office because I couldn't find any information and that's what they have told me
Ok cheers bumba. I’ll pop down tomorrow and get ours
UTC

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Tue Jan 31, 2023 5:49 pm
by RVclaret
Ipswich have confirmed the game is on Tuesday at 7.45

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Tue Jan 31, 2023 7:27 pm
by Rick_Muller
MACCA wrote:
Tue Jan 31, 2023 5:39 pm
This area here...

Could be given to get the figure nearer the 15% needed.
Most of those fans with ST in there should be given the option of 100 club at £15 for the inconvenience IMO

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Tue Jan 31, 2023 7:40 pm
by AGENT_CLARET
Rick_Muller wrote:
Tue Jan 31, 2023 7:27 pm
Most of those fans with ST in there should be given the option of 100 club at £15 for the inconvenience IMO
I know, we've still not been told we can't pick our own seat

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 8:05 am
by beddie
We don’t do away games so rarely by tickets on line, I did manage to work it out yesterday for Ipswich and claim our season ticket seats, the email receipt showed a box, the seat details on the right and smart upload on the left. I assumed my season ticket card had been updated, however, I’ve just been informed I’d selected them by post, presumably there must have been a tick box but I missed seeing it, thought I’d just mention it to others in case they prefer the smart card method.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 8:44 am
by Quickenthetempo
beddie wrote:
Wed Feb 01, 2023 8:05 am
We don’t do away games so rarely by tickets on line, I did manage to work it out yesterday for Ipswich and claim our season ticket seats, the email receipt showed a box, the seat details on the right and smart upload on the left. I assumed my season ticket card had been updated, however, I’ve just been informed I’d selected them by post, presumably there must have been a tick box but I missed seeing it, thought I’d just mention it to others in case they prefer the smart card method.
We don't do home tickets by post anymore. QR code or upload to your ST.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 12:17 pm
by Stalbansclaret
It's a bit confusing...just claimed mine and my brother's ST seats online and received a confirmatory email showing these as being purchased as "Smartcard upload" . I take it this means we just need to take our normal ST plastic cards along and they will work on the night.
It's just confusing that the email goes on to state "The QR Codes included in this email are your tickets to enter Turf Moor. These should be presented at the turnstiles on arrival" (there aren't any QR codes in the email).

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 1:20 pm
by Claret Till I Die
Stalbansclaret wrote:
Wed Feb 01, 2023 12:17 pm
It's a bit confusing...just claimed mine and my brother's ST seats online and received a confirmatory email showing these as being purchased as "Smartcard upload" . I take it this means we just need to take our normal ST plastic cards along and they will work on the night.
It's just confusing that the email goes on to state "The QR Codes included in this email are your tickets to enter Turf Moor. These should be presented at the turnstiles on arrival" (there aren't any QR codes in the email).
It's a generic email that goes out to all so your STs will be fine

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 7:30 pm
by Stan8
Been in today for my ticket in cricket field homes fans are only getting the last 3 blocks , think it’s first come first served said they won’t be releasing any more even if Ipswich don’t sell them .

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 7:38 pm
by Squazo
Stan8 wrote:
Wed Feb 01, 2023 7:30 pm
Been in today for my ticket in cricket field homes fans are only getting the last 3 blocks , think it’s first come first served said they won’t be releasing any more even if Ipswich don’t sell them .
i want my seat back 😂

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 7:40 pm
by AGENT_CLARET
Stan8 wrote:
Wed Feb 01, 2023 7:30 pm
Been in today for my ticket in cricket field homes fans are only getting the last 3 blocks , think it’s first come first served said they won’t be releasing any more even if Ipswich don’t sell them .
It would've been nice to have been told by the club

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Wed Feb 01, 2023 7:46 pm
by Stan8
Think it’s similar to when we played Lincoln still no communication off the club about it read on here that you had to go down to get your seat mines block 7 said we have to put you in block 8 as it’s not available .

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 3:41 pm
by bumba
Vince Fontaine wrote:
Tue Jan 31, 2023 5:48 pm
Ok cheers bumba. I’ll pop down tomorrow and get ours
UTC
Only limited availability and not able to secure your own season ticket seat. I was able to get a seat in there but a different seat due to my seat not being available

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 3:54 pm
by Leisure
The original information from the Club is contradictory, in that whilst it states that ST holders have until 5pm today to claim their own seats, it then goes on to say that unclaimed ST holders seats will be released at 12 noon today.

Availability

Season Ticket Holders (to purchase own seats)
Tue 31st Jan at 1 p.m. until 5 p.m. on Thu 2nd Feb

Non-Season Ticket Holders
Tue 31st Jan at 1 p.m.
Please note: This will include all unclaimed season ticket holder seats once they are released for general sale at noon on Thu 2nd Feb

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 4:24 pm
by bumba
Leisure wrote:
Thu Feb 02, 2023 3:54 pm
The original information from the Club is contradictory, in that whilst it states that ST holders have until 5pm today to claim their own seats, it then goes on to say that unclaimed ST holders seats will be released at 12 noon today.

Availability

Season Ticket Holders (to purchase own seats)
Tue 31st Jan at 1 p.m. until 5 p.m. on Thu 2nd Feb

Non-Season Ticket Holders
Tue 31st Jan at 1 p.m.
Please note: This will include all unclaimed season ticket holder seats once they are released for general sale at noon on Thu 2nd Feb
Exactly my thoughts regarding ST holders being given time but my block isn't available so they just give me two elsewhere in the Fishwick but they tell us it's sold out in there so shouldn't be tickets available. I can only assume there doing 1st come 1st served in there

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 4:35 pm
by Leisure
bumba wrote:
Thu Feb 02, 2023 4:24 pm
Exactly my thoughts regarding ST holders being given time but my block isn't available so they just give me two elsewhere in the Fishwick but they tell us it's sold out in there so shouldn't be tickets available. I can only assume there doing 1st come 1st served in there

I've asked for some clarification as to just what the arrangements are in the CF, as I can't find anything on the Club website.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 8:16 pm
by Leisure
The reason that the usual home section of the CF isn't fully available is that we have to make available to Ipswich 15% of our capacity ie around 3000.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 8:29 pm
by Granny WeatherWax
Leisure wrote:
Thu Feb 02, 2023 8:16 pm
The reason that the usual home section of the CF isn't fully available is that we have to make available to Ipswich 15% of our capacity ie around 3000.
yet they didn’t think / still haven’t thought, to let people know. They aren’t fit for purpose.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 8:56 pm
by Zlatan
Leisure wrote:
Thu Feb 02, 2023 8:16 pm
The reason that the usual home section of the CF isn't fully available is that we have to make available to Ipswich 15% of our capacity ie around 3000.
A simple e-mail is all it would have taken. An explanation to those of us affected. Quite honestly I feel let down (again) by the club. If we win against Ipswich I would like them to tell us in advance and have a better option than not telling us. God forbid they offer us some nice seats eh!

Perhaps it’s because we’re seen as “troublemakers” in that section? Is that why they don’t care about us. I’m guessing they don’t want to be seen to assist the “sc um” of the Fan base eh…

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 9:17 pm
by fatboy47
Jaysus!!

Get a grip fellas... All this whining like a bunch of stuck pigs or old women.

Tickets available all round the ground for heavens sake.. Just how anal do you have to be to be getting your knickers twisted over this kind of petty stuff.?

Get a life ffs.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 9:20 pm
by Burnley1989
fatboy47 wrote:
Thu Feb 02, 2023 9:17 pm
Jaysus!!

Get a grip fellas... All this whining like a bunch of stuck pigs or old women.

Tickets available all round the ground for heavens sake.. Just how anal do you have to be to be getting your knickers twisted over this kind of petty stuff.?

Get a life ffs.
I perhaps wouldn’t have worded it that way but I was thinking something slightly similar 😂

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 10:03 pm
by Zlatan
fatboy47 wrote:
Thu Feb 02, 2023 9:17 pm
Jaysus!!

Get a grip fellas... All this whining like a bunch of stuck pigs or old women.

Tickets available all round the ground for heavens sake.. Just how anal do you have to be to be getting your knickers twisted over this kind of petty stuff.?

Get a life ffs.
Whatever. Just not happy that I can’t sit in the seat I pay for, as I’m sure you would be if you were affected. I like my seat, I personally don’t like sitting anywhere else. It’s what makes the matchday experience for me, sitting amongst friends and enjoying the fantastic view from my seat.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 10:19 pm
by bumba
Leisure wrote:
Thu Feb 02, 2023 8:16 pm
The reason that the usual home section of the CF isn't fully available is that we have to make available to Ipswich 15% of our capacity ie around 3000.
I think the majority had an idea about the extra away allocation but why can't the club communicate this when it involves ST holders seats.
I've managed to move my two seats in there so presume I've taken another ST holders seats which if it was the other way round I'd be fuming if I then went down before the deadline set.
It should be communicated clearly with the options added for the ST holders involved. To be honest the ST should be sold with it made very clear before purchase that if we get a home draw in the FA cup we would have to relocate, it's really not difficult.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Thu Feb 02, 2023 11:43 pm
by scouseclaret
Zlatan wrote:
Thu Feb 02, 2023 10:03 pm
Whatever. Just not happy that I can’t sit in the seat I pay for, as I’m sure you would be if you were affected. I like my seat, I personally don’t like sitting anywhere else. It’s what makes the matchday experience for me, sitting amongst friends and enjoying the fantastic view from my seat.
You haven’t paid for it for Cup games. I’m sure it will be in the small print somewhere that your seat isn’t guaranteed for Cup games. Most people are aware that there are different rules for away allocations.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 1:28 am
by IanMcL
Just purchased my usual seat, in case I am able to attend! £10 invested, so bank not broken.

Come on Burnley Come on Burnley

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 7:24 am
by Quickenthetempo
I don't think Ipswich are getting extra tickets. Judging by their seating plan sales they haven't sold that many. Understandable for a midweek game like.

I think it's just to maximise the barrier between fans which means less stewards to pay for.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 7:47 am
by AGENT_CLARET
Zlatan wrote:
Thu Feb 02, 2023 8:56 pm
A simple e-mail is all it would have taken. An explanation to those of us affected. Quite honestly I feel let down (again) by the club. If we win against Ipswich I would like them to tell us in advance and have a better option than not telling us. God forbid they offer us some nice seats eh!

Perhaps it’s because we’re seen as “troublemakers” in that section? Is that why they don’t care about us. I’m guessing they don’t want to be seen to assist the “sc um” of the Fan base eh…
Because of the lack of respect in not informing us our normal seat is not available and that I've only found this out whilst trying pick my season ticket seat and finding this option not available online along with no email or announcement I'm that ****** off I've decided to give this game a miss, like Zlatan I don't want to sit in another stand or with people I don't know, I doubt the club will miss my x3 £15 ticket money or the average £20 I spend in the ground, the £65 the club is losing is nothing and they way this has been handled makes me feel the same way like a nothing with the lack of contact from the club

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 8:10 am
by Claret Till I Die
When did you go and try to sort your ticket out?

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 8:18 am
by claretonthecoast1882
AGENT_CLARET wrote:
Fri Feb 03, 2023 7:47 am
Because of the lack of respect in not informing us our normal seat is not available and that I've only found this out whilst trying pick my season ticket seat and finding this option not available online along with no email or announcement I'm that ****** off I've decided to give this game a miss, like Zlatan I don't want to sit in another stand or with people I don't know, I doubt the club will miss my x3 £15 ticket money or the average £20 I spend in the ground, the £65 the club is losing is nothing and they way this has been handled makes me feel the same way like a nothing with the lack of contact from the club
Why couldn't you renew your season ticket online ?

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 9:03 am
by Leisure
Quickenthetempo wrote:
Fri Feb 03, 2023 7:24 am
I don't think Ipswich are getting extra tickets. Judging by their seating plan sales they haven't sold that many. Understandable for a midweek game like.

I think it's just to maximise the barrier between fans which means less stewards to pay for.
No, according to the TO it's because we have to give them 3000 (which they won't sell!).

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 9:22 am
by Quickenthetempo
Leisure wrote:
Fri Feb 03, 2023 9:03 am
No, according to the TO it's because we have to give them 3000 (which they won't sell!).
That theory will certainly be tested if we play Sheff Wed in the next round. They will certainly sell out.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 9:25 am
by claretonthecoast1882
Quickenthetempo wrote:
Fri Feb 03, 2023 9:22 am
That theory will certainly be tested if we play Sheff Wed in the next round. They will certainly sell out.
They should get the full allocation too. If the boot is one the other foot and we got to the quarter final all our fans would be demanding we get the full allocation if we were drawn away.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 9:30 am
by AGENT_CLARET
claretonthecoast1882 wrote:
Fri Feb 03, 2023 8:18 am
Why couldn't you renew your season ticket online ?
I can't work out if this is humour or not

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 9:34 am
by claretonthecoast1882
AGENT_CLARET wrote:
Fri Feb 03, 2023 9:30 am
I can't work out if this is humour or not
Genuine question, mates who go in there have all renewed and none had an issue. Was just asking why you couldn't.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 9:43 am
by AGENT_CLARET
claretonthecoast1882 wrote:
Fri Feb 03, 2023 9:34 am
Genuine question, mates who go in there have all renewed and none had an issue. Was just asking why you couldn't.
I'm not talking about my season ticket I'm talking about not having the option to pick my season ticket seat for the Ipswich game

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 9:58 am
by claretonthecoast1882
AGENT_CLARET wrote:
Fri Feb 03, 2023 9:43 am
I'm not talking about my season ticket I'm talking about not having the option to pick my season ticket seat for the Ipswich game
Apologies I read it wrong on my phone, as I has scrolled down a bit I just saw a commented about your season ticket and had it in my head that they wouldn't let you renew online.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Fri Feb 03, 2023 10:01 am
by AGENT_CLARET
claretonthecoast1882 wrote:
Fri Feb 03, 2023 9:58 am
Apologies I read it wrong on my phone, as I has scrolled down a bit I just saw a commented about your season ticket and had it in my head that they wouldn't let you renew online.
:lol: :lol: No problem

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 5:43 pm
by Leisure
They will only have a following of 1000, so we could have used the whole of the home section of the CF.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 6:10 pm
by TsarBomba
How many home tickets have sold, do we know?

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 6:16 pm
by Marney&Mee
Can you pay on the gate tho?

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 7:02 pm
by scouseclaret
TsarBomba wrote:
Mon Feb 06, 2023 6:10 pm
How many home tickets have sold, do we know?
If the stadium map is accurate it would appear not that many.

What’s wrong with everyone? With our lead in the league we can afford to give the Cup a real go. We’ve got two League 1 clubs to overcome and we’re in the quarter final - one win from Wembley.

Even if you’re one of those fans who can’t get excited by the Cup, surely £15 to watch our team at the moment is a steal???

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 7:04 pm
by Burnley1989
scouseclaret wrote:
Mon Feb 06, 2023 7:02 pm
If the stadium map is accurate it would appear not that many.

What’s wrong with everyone? With our lead in the league we can afford to give the Cup a real go. We’ve got two League 1 clubs to overcome and we’re in the quarter final - one win from Wembley.

Even if you’re one of those fans who can’t get excited by the Cup, surely £15 to watch our team at the moment is a steal???
I’m working away so can’t get on, I’ve a relative sitting in my seat though and taking the kids

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 7:20 pm
by Zlatan
scouseclaret wrote:
Mon Feb 06, 2023 7:02 pm
If the stadium map is accurate it would appear not that many.

What’s wrong with everyone? With our lead in the league we can afford to give the Cup a real go. We’ve got two League 1 clubs to overcome and we’re in the quarter final - one win from Wembley.

Even if you’re one of those fans who can’t get excited by the Cup, surely £15 to watch our team at the moment is a steal???
Afternoon off work; 450 mile round trip and I can’t sit in my own seat. Nah, I’ll miss it this time

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 8:00 pm
by NewClaret
I can’t make tomorrow as I’m away with work, but just bought the rest of the family tickets and 2 come through as QR codes and one says “smart card upload” where the QR code is.

Does that mean he uses his ST and the others use the QR code?

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 8:01 pm
by NewClaret
P.S. put all of the loyalty points on my clarets number - wouldn’t want them lot racing away with points :lol:

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 8:41 pm
by IanMcL
NewClaret wrote:
Mon Feb 06, 2023 8:00 pm

Does that mean he uses his ST and the others use the QR code?
Yes

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 8:43 pm
by IanMcL
scouseclaret wrote:
Mon Feb 06, 2023 7:02 pm
If the stadium map is accurate it would appear not that many.

What’s wrong with everyone? With our lead in the league we can afford to give the Cup a real go. We’ve got two League 1 clubs to overcome and we’re in the quarter final - one win from Wembley.

Even if you’re one of those fans who can’t get excited by the Cup, surely £15 to watch our team at the moment is a steal???
I agree! I have paid my tenner for an old folks ticket and will make the 470 mile return journey.

Re: 2022/23: Burnley v Ipswich Town – Cup Ticket Information

Posted: Mon Feb 06, 2023 8:45 pm
by NewClaret
IanMcL wrote:
Mon Feb 06, 2023 8:41 pm
Yes
Thanks Ian. Don’t suppose you know why they’d give two QR codes and the other as a card upload, do you?